Software as a service (SaaS) services featuring software using artificial intelligence (AI) for machine learning (ML) and deep learning (DL) for customer relationship management (CRM), customer service and support, customer engagement, customer data platform, workforce management, contact center and helpdesk functionality, marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, data mining, providing automated solutions to enable the integration of disparate data and translation and structuring of that data into actionable insights, creating searchable databases, security and authentication, social media management and publication, data storage, collaboration, e-commerce, software and application development, communications, communication routing, cloud communication services, data science, statistical learning, contextual prediction, predictive modeling, business intelligence, intelligent recommendations and decision advantage, facilitating communication and actions between humans and artificial intelligence (AI) chatbots and agents and between artificial intelligence (AI) chatbots and agents, a no-code builder for conversational artificial intelligence (AI), monitoring generative user experiences, generating and executing autonomous tasks, data mapping, automated personal information and personally identifiable information (PII) redaction, voice and speech recognition, providing insights and smart recommendations about and for customers, conversational analytics, creating actionable recommendations about operational tasks such as identifying trends in customer interactions and recommending changes to customer support process, software bots, software assistants, virtual agents, chatbots, task automation, creating postings, file sharing, calendaring, telephone call processing, web-based telephony, internet telephony (VoIP) services, voicemail, facsimile services, providing call center quality management, compliance enforcement by providing generated feedback and conversational insights to agents and supervisors, phone number quality scoring, fraud detection, fraud identification, fraud prevention, fraud response, intelligent channel orchestration, live traffic monitoring, traffic optimization, live traffic routing, multi-tenancy, market throughput, traffic shaping, traffic insights, intelligent capacity matching, anomaly detection, data compliance, auditing, data tracking, generating marketing campaigns, and customer journeys, predicting customer communication channel preferences, communication date and time optimization, testing and experimentation, updating website content, interpreting sentiment, summarizing conversations, generating responses, building differentiated large language model (LLM) applications using context from customer data; Application service provider (ASP) services featuring application programming interface (API) software for artificial intelligence (AI), machine learning (ML), deep learning (DL), statistical learning, and data mining to enable contextual prediction, personalization, predictive analytics, predictive modeling, visualization, business intelligence, and intelligent recommendations and decision advantage; research and development services in the fields of multi-modal content understanding and generation, natural language processing (NLP), artificial intelligence (AI), and machine learning (ML); computer services, namely, software as a service (SaaS), platform as a service (PaaS), data mining, data warehousing, computer software design, and computer software consultation, featuring software for artificial intelligence (AI), machine learning (ML), and deep learning (DL); software as a service (SaaS) featuring software for a framework of intelligent data science-based services using artificial intelligence (AI) and machine learning (ML) for improving digital experiences in the fields of design, document management and delivery, and marketing and advertising; providing application programming interface (API) software for integration of artificial intelligence (AI) and machine learning (ML) into websites and online software; cloud computing services featuring software for artificial intelligence (AI), machine learning (ML), and deep learning (DL); platform as a service (PaaS) services featuring software for artificial intelligence (AI), machine learning (ML), and deep learning (DL); scientific and technical research, namely, scientific and product research in the fields of artificial intelligence (AI), machine learning (ML), and deep learning (DL); application service provider featuring application programming interface (API) software and on-line, non-downloadable software development tools for use in enabling cloud communication services; platform as a service (PaaS) featuring application programming interface (API) software and on-line, non-downloadable software development tools for cloud communication services; software as a service (SaaS) services featuring software for electronic mail and digital messaging; providing temporary use of online nondownloadable telecommunications software for computerized telephony services; software as a service (SaaS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; platform as a service (PaaS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; providing temporary use of non-downloadable software for use in customer relationship management (CRM); providing temporary use of on-line non-downloadable software development tools; computer software development in the field of mobile applications; software as a service (SaaS) services featuring software for providing data analytics, business analytics, business intelligence and for collecting and analyzing data in the fields of business, marketing, advertising, brand development, sales, customer service, customer engagement, cloud computing, customer information, customer relationship management, and security and authentication; application service provider featuring application programming interface (API) software for communications, customer engagement, data analytics, business intelligence, and customer relationship management; providing online, non-downloadable software for managing, collecting, integrating, and sharing a wide variety of data and information from various sources; application service provider (ASP), namely, providing software tools for computer software development; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the fields of business, marketing, advertising, brand development, sales, customer service, customer engagement, cloud computing, customer information, customer relationship management, and security and authentication; providing temporary use of on-line non-downloadable software development tools for the creation of client interfaces; providing temporary use of on-line non-downloadable cloud computing software for providing business intelligence, business data analytics, and for collecting and analyzing business data; software as a service (SaaS) services featuring software for collecting, managing and reporting on data from connected computer systems, digital mobile devices, and Internet of Things (IoT) devices; software as a service (SaaS) services featuring software for controlling and monitoring of cloud computing networks and Internet of Things (IoT) devices; infrastructure as a service (IaaS) services featuring software for controlling and monitoring Internet of Things (IoT) devices and networks.

Retailing, wholesaling and mail order services, telephone, internet and computerized on-line ordering, retailing and distributorship services, all the aforesaid relating to metallic accessories for pets namely collars, chains, bells, buckles, leads, hooks, chokers, identity tags, doors and door flaps of metal for use with pet animals, common metals and their alloys, small items of metal hardware, pipes and tubes of metal, safes, goods of common metal, eyewear, spectacles, sunglasses, spectacle frames, magnifying glasses, cases for spectacles and sunglasses, precious metals and their alloys and goods in precious metals or coated therewith, jewellery, precious stones, earrings, rings, chains, bracelets, pendants, brooches, horological and chronometric instruments, watches, clocks, absorbent diapers of paper or cellulose for pets, paper, cardboard and goods made from these materials, printed matter, bookbinding materials, photographs, stationery, adhesives for stationery or household purposes, artists' materials, paint brushes, typewriters and office requisites, instructional and teaching material, plastic materials for packaging, printers' type, printing blocks, writing instruments, pouches for writing instruments, gift cases for writing instruments, ink and refills, writing cases, personal organizers, desk sets, fountain pens, ball-point pens and pencils, pen and pencil holders, paperweights, diaries, inkwells and ink stands, passport holders, cheque book holders, cheque book covers, clothing for pets, collars and covers for animals, accessories for pets namely, leather leads, tethering articles of leather or imitations of leather; collars of leather and its imitations; leather chews and bits; harnesses; leather and imitations of leather and goods made of these materials, animal skins, trunks and travelling bags, umbrellas, parasols, walking sticks, luggage, bags, cases, vanity cases, suitcases, handbags, shoulder bags, purses, clutch bags, shoulder bags, tote bags, backpacks, rucksacks, shooting sticks, briefcases, attache cases, document holders and cases made of leather or imitations of leathers, holdalls, pochettes, suit carriers, credit card cases and holders, key cases, coin purses, passport holders made of leather or imitations of leather, cheque holders, spectacle cases (not adapted) made of leather or imitations of leather, pen pouches, diary covers made of leather or imitations of leather, travel organisers made of leather or imitations of leather, tie holders made of leather or imitations of leather, key fobs made of leather or imitations of leather, wallets, cages for household pets, litter boxes or trays for pets, plastic containers for dispensing drink and food to pets, combs for animals, household or kitchen utensils and containers, combs and sponges, brushes, brush-making materials; articles for cleaning purposes, steelwool; unworked or semi-worked glass, glassware, porcelain and earthenware, textiles and textile goods, bed and table covers, clothing, headgear, footwear, articles of outerclothing and underclothing, suits, stockings, tights, pantyhose, shirts, T-shirt, tank tops, blouses, trousers, skirts, luxury accessories, dresses, dressing gowns, evening gowns, jackets, overalls, waistcoats, fur coats, leather coats, raincoats, sport coats, suit coats, top coats, knitted articles of clothing and articles of clothing made from knitted materials, ties, bath robes, articles of sport clothing, sleepwear, hats, socks, belts, scarves, gloves, caps, aprons, jeans, neckwear, swimwear, belts (clothing), athletic footwear, athletic shoes, golf shoes, clogs, slippers, toys for domestic pets, games and playthings, gymnastic and sporting articles, decorations for the Christmas trees.