Plants and seeds, natural plants and cut flowers, young plants, cuttings and other parts of plants for cultivation, in particular cuttings, semi-finished products and finished products of hydrangea; ornamental foliage; flowers and ferns in the form of decorative cut greenery; none of the aforesaid goods belonging to the plant genera chrysanthemum, ajania, euphorbia, gentiana, gerbera, gladiolus, hippeastrum, pelargonium, phalaenopsis, rosa; none of the aforesaid goods being plants and/or seeds of fruits and/or vegetable or being related to fruits and/or vegetables.

Body piercing; body piercing services; laser tattoo removal services; tattoo parlors; tattoo studios; tattooing; tattooing services

Plastic pipes for use in the transmission of potable water and chemicals

Dietary and nutritional supplements; vitamin and mineral supplements; dietary supplement drink mixes; powdered nutritional supplement drink mixes and concentrates; liquid nutritional supplements; none of the above for skin care or acne care.

Carbonated and non-carbonated non-alcoholic drinks; drinking waters; drinking waters with vitamins; carbonated waters; sports drinks; sports drinks containing electrolytes; drink mixes for making sports drinks containing electrolytes; powders used in the preparation of isotonic sports drinks and sports beverages; powders used in the preparation of nutritionally-fortified sports drinks and sports beverages.

Medical devices, namely, blood receptacles used to hold human blood withdrawn from the body; Medical, surgical and healthcare apparatus, consisting of a blood collection container, filter assembly, syringe, and tubing; Medical devices for the collection, filtration, and return of aspirated blood during surgical and/or interventional procedures; Medical, surgical and healthcare apparatus and instruments, including, blood return devices, blood collection containers, blood filtration devices, thrombus removal devices, clot removal devices, and emboli removal devices; Medical apparatus and instruments

Computer software.

Business management, organisation and administration; business consulting; business information; business management consultancy; collecting business information; computerised data processing; compilation and systematisation of information in databanks; compilation and systemisation of customer opinions for consultancy purposes in relation to business management or the commercial tasks of an industrial or commercial company; analysis of business information; analysis of business statistics; analysis of market research statistics; business data analysis services; analysis of market research data; analysis of company behaviour.

Brackets of metal for furniture; door casings of metal; door closers of metal, non-electric; door fasteners of metal; door fittings of metal; door hinges of metal; metal drain pipes; metal hardware for windows and doors; metal hinges; metal pipe fittings

Atomizing shower nozzles; bath tubs; faucets; glass shower doors; shower heads; spray heads for showers; toilets

Protein supplements

Snow plows; snow blowers; electric carpet sweeper; Joysticks being parts of machines, other than for game machines; Lawn mowers; electric rotary blowers; rubber tracks being parts of crawlers on agricultural machines; road sweeping machines, self-propelled; Shaft couplings for machines; Snow ploughs; Vacuum cleaners

Car batteries; electric batteries for vehicles; downloadable software application that applies artificial intelligence programming for use in automation of machines for building construction; Electrical outlets; radar detectors; navigation apparatus for vehicles in the form of on-board computers; Radar; rechargeable lithium batteries; radio transmitters for remote controls; Telepresence robots

Benchmarking services for business management purposes; business evaluations; performing business evaluations of the performance and effectiveness of call and contact centers and providing analyses, reports and recommendations based on the results thereof; evaluating the comparative performance of call and contact centers customer satisfaction and ability to help retain customers for the organization and operating awards and certification programs recognizing quality assurance excellence in selected areas of call and contact center service and performance, including comparisons to other call and contact centers that have undergone similar quality assurance studies, conducting an analysis of communications with the customers of call and contact centers to assess quality assurance levels and providing reports on the results thereof including outcomes, data analysis and recommendations, determining the rate at which call and contact centers resolve customer inquiries on the first call, and providing reports on the results thereof including outcomes, data analysis and recommendations, call and contact center customer tracking studies for measuring quality assurance levels over predetermined amounts of time and providing reports based on the results thereof; performing evaluations and analysis based on data metrics for customer call resolution, customer satisfaction with a call center and its customer service representatives and customer retention following a call and providing reports on the results thereof including numerical rating evaluating the comparative performance of call and contact centers; performing automated quality assurance evaluations of the performance of call and contact centers and providing analyses, reports and recommendations based on the results thereof to rate the quality of and improving performance for customer experience and customer satisfaction; business advice, assistance and consultancy services relating to digital strategy in the context of customer relationship management; business management consulting services relating to customer relationship management; data processing services in the field of customer management; call and contact center quality benchmarking studies for the measurement of service quality performance and providing analyses, reports and recommendations based on the results thereof, including comparisons to other call and contact centers that have undergone similar benchmarking studies; call monitoring calibration studies to link call monitoring ratings to customer satisfaction survey ratings and providing reports on the study results with outcomes, data analysis and recommendations; conducting surveys among the customers and employees of call and contact centers to verify software-determined customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; performing studies and surveys to verify software-determined rates at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; call and contact center customer and employee tracking studies for measuring customer and employee satisfaction levels over predetermined amounts of time and providing reports based on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center websites and providing reports on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center interactive voice response channels and providing reports on the results thereof; business marketing consulting services; market research services; conducting business, customer satisfaction, customer loyalty and market research surveys; business consulting and information services; business consulting services featuring customer agent analysis, metrics and feedback processes for comparing, rating the quality of and improving performance, customer experience and customer service; business consulting services in the field of customer and employee satisfaction and loyalty services; providing an incentive award program which rewards contact centers based on scores determined by analysing call recordings or transcripts of calls, emails or chat conversations between the customer agent and customer

Software as a service (SaaS) for automating quality assurance analysis and predicting customer satisfaction; providing quality assurance services; software as a service (SaaS) for business management and facilitation services, namely for coordinating and managing the delivery of services by others in the field of customer service; software as a service (SaaS) for real-time reviewing, analysis, and evaluation of the quality of services provided by others in the field of customer service; software as a service (SaaS) for use in customer relationship management (CRM); software as a service (SaaS) provider in the field of customer relationship management; software as a service (SaaS) services consisting of software for customer tracking and management; software as a service (SaaS) services featuring software for applications for the management and provision of customer relationship management; non-downloadable computer software applications for the management and provision of customer relationship management; providing non-downloadable computer software for use in quality assurance of the services of others in the field of call and contact centers; providing quality assurance services in the field of call and contact centers; quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the field of call and contact centers; providing a website application featuring an online community for registered users, whose access will allow them to view statistics, reports and results relating to their business' contact channel management namely call center management and business center management namely advice in the field of business management and marketing, operations namely advisory services relating to business management and business operations, and customer satisfaction; data automation and collection service using proprietary software to evaluate, analyze and collect service data; business technology software consultation services; testing, analysis and evaluation of service providers to determine conformity with established accreditation standards; providing a web site featuring technology that enables companies and organizations to administer and manage employee incentive award programs and to promote employee productivity, performance, recognition and morale; software as a service (SaaS) featuring online non-downloadable software for collecting, organizing, tracking and analyzing data from conversations between a customer and customer agent; non-downloadable software for analysing call recordings or transcripts of calls, emails or chat conversations between an agent and customer, identifying one or more word patterns therefrom and determining a score for the agent based thereon; software as a service (SaaS) services featuring software for scoring customer agent engagement based on actions and events used in the platform; measurement evaluations in the fields of call centers, customer agents and customer satisfaction; automated quality measurement and analysis of customer agent interactions for predicating overall customer satisfaction outcomes