Printed materials, namely, pamphlets, magazines, and brochures regarding physical and mental health, wellness, substance abuse, legal and financial issues, and daily living problems; newsletters in the fields of health care and employee assistance services.

Employee assistance services, namely, telephonic assessment and referral services for mental health, substance abuse, daily living problems, and personal problems; health care utilization and review services; managed care services, namely, utilization review and pre-certification services; health care cost containment services; medical case management and disease management services, namely, medical referral of individuals to appropriate health management programs; organizing and administering networks of health care providers; health care cost management and review services, namely, assessing appropriateness of medical procedures and providing opinions and options related to same; organizing and administering networks of health care provider specialists in the areas of chronic and complex diseases, catastrophic illness and surgery; business consultation to the health care industry in the fields of the development and implementation of policies, practices, and quality assurance; computer database management in the field of health care patient information; business management consultation and advisory services, namely, business intelligence, business performance management and business analytics in the field of health care; business management consultation, namely, development of health care delivery systems for independent practice associations, medical clinics and other forms of physician organizations; business consultation to the health care industry in the fields of the development and implementation of policies, practices, and quality assurance; medical practice management and medical support services; instant messaging services and e-mail messaging services, namely, providing real-time electronic messaging and electronic communications to individuals regarding their health and well-being concerns; providing multiple-use access to a global computer information network in the field of health care; education services, namely, conducting seminars, courses, conferences, audio conferences, and online seminars in the fields of continuing medical education and health care and well-being, and distribution of course materials in connection therewith; conducting classes, workshops and seminars in the fields of health, well-being and nutrition via the Internet; providing information in the field of patient education information via the Internet; providing temporary use of on-line non-downloadable software for health risk assessment and profiling for use in the field of preventative health; providing temporary use of non-downloadable health database management software for use in evaluating a person's health status by analyzing answers to a questionnaire and generating a report that provides behavior modification suggestions to reduce health risks; providing health information and analysis in the nature of quality evaluation services concerning the performance of and quality of care provided by hospitals, clinics and other health care providers via a global computer network; application service provider featuring software for providing business decision information, clinical information, and analysis for health care payers, providers, employers, consultants and pharmaceutical companies; data warehousing and data mining services for the health care industry; application service provider, namely, providing, hosting, managing, developing, researching, analyzing, reporting, and maintaining applications, software, web sites, and databases in the fields of healthcare, benefits programs, employee productivity, and risk management; medical clinics; Internet-based physician consultation services; health care services, namely, telehealth and telemedicine services providing health care to patients using telephones, computers, mobile transmission devices, traveling clinics and web cams and computers; health care services, namely, preventive medicine services and disease management services and programs, and health and wellness programs for the promotion of healthy lifestyles, healthy diet and exercise programs; providing health information; patient health care support services, namely, health care decision support counseling and health care planning for individuals at risk of needing intensive treatment; medical case management services, namely, planning and coordination of health care services for medical rehabilitation of patients; managed health care services; consulting services in the field of health and wellness; operation of medical call centers that provide healthcare information and services via the Internet, telephone and other means; medical services provided to patients using mobile means; hospital admission counseling services; patient health care support services in the nature of health care decision support counseling and health care planning for individuals at risk of needing intensive treatment; medical case management and disease management services, namely, disease-specific information and medical care resources to assist patients in managing their own health care and to reinforce the treatment plan; employee assistance services, namely, providing online, telephonic and in-person consultation and information regarding physical and mental health, and substance abuse; employee assistance services, namely, providing online, telephonic and in-person consultation and information in the fields of aging, chronic condition support, medications and drug interactions, special needs assistance, and pet care; employee assistance services, namely, providing online, telephonic and in-person consultation and information regarding daily living problems in the fields of parenting, childcare, and eldercare as they relate to health and well being; providing information regarding the outcomes, structure, processes, and effectiveness of health care professionals and health care provider organizations to health plan members for use in evaluating and selecting health care professionals and health care provider organizations; nurse information services, namely, nurse triage and nurse call centers providing information regarding specific health-related concerns and general health issues; health care consulting and health care counseling services in the field of preventative health care and total health management, namely, establishing health risk assessment profiles to identify personal and group health risks, personal and group health risk counseling, health care counseling in the field of health risk intervention, health promotion, health risk and behavior modification, and preventative medical assessment and screening; health care services, namely, preventative medical assessment and screening; consulting services in the field of medical triage protocols, policies, and practices; online services for health care practitioners, namely, providing a database featuring news and information in the fields of medicine for practitioners; health care in the nature of health maintenance organizations (HMOs), preferred provider organizations (PPOs) and consumer directed health plans; managed complementary and alternative medicine services provided through a network of complementary and alternative medicine providers; maintaining files and records concerning the medical conditions of individuals; maintaining personal medical history records and files; providing an Internet web site for medical professionals and medical patients that allows for the exchange of information from remote locations using devices that feed information to the web site that is then processed and can be accessed in real-time by users; providing website on a global computer network featuring information in the fields of health, wellness, and patient and doctor education related to health issues; health care advocacy services to members of health benefit plans; individualized health care coordination services, namely, facilitating an array of services, namely, medical care services, behavioral health services, and health care management.