Computer software for brand monitoring and for management of customer service, namely, software for searching, analyzing and monitoring community websites, blogs, and other online social media, and for generating information and reports related thereto.

Computer hardware for telecommunications; computer hardware and software for enabling, interconnecting, integrating, securing, managing, monitoring and operating multi-location video conferencing; video and audio conferencing systems comprising endpoint devices namely, power and Ethernet ports, IP phones, cameras, touch screens and digital displays, computer screens, video conferencing screens, lighting, speakers, microphones, and projectors; video conferencing software for selecting and controlling video display configurations and for automatic voice-activated switching to control which participants are visible on display screens.

Computer software for enabling real-time communication over the Internet; communications software, namely instant messaging, Voice over Internet Protocol (VoIP), video conferencing and audio conferencing, computer software for file transfer, sensing and providing user presence information, and telephony; computer software for mobile devices to secure remote access via the Internet to private computer networks; computer software for facilitating the interoperability of multiple software applications; computer software for enabling users to identify availability of other users and integrate electronic address books and calendars; computer software to facilitate the electronic transmission of information, video, voice, audio, and content comprising documents and images over a global computer information network namely, the Internet; computer software for facilitating online communications between users via a global computer network and for facilitating the sharing of computer software applications and online communications tools across computer networks; computer software for viewing, managing, editing and storing documents via computer networks; computer software for scheduling and managing calendars, contacts, online meetings, telephone conferencing, and video conferencing.

Computer software consultation related to enabling real-time communication over the Internet; technical support services, namely, troubleshooting of computer software problems; computer services, namely, creating an on-line community for registered users to participate in discussions, form virtual communities, engage in social networking, and exchange documents; technology advice provided to Internet users by means of a support hotline; technical consultation regarding computer hardware, computer software, computer systems, computer networks, intranets, and the Internet.

Arranging and conducting incentive reward programs to promote the sale of computer, telecommunications, network and technology products.

Scientific and technological services, namely, consultation and research in the field of computer networks and network systems design, industrial analysis and research services in connection with computer hardware and software, telecommunication devices, teleconferencing and videoconferencing equipment and electronic messaging systems; operating and managing a program for testing and certification of networking and telecommunications hardware; providing to third parties professional and technical consultancy relating to the quality control of networking systems and telecommunications hardware and software; technical services, namely monitoring of networking systems; computer and network monitoring services

Computer software for customer support, customer service management and technical support; customer care operations software, namely, software for managing, handling, and tracking customer calls and responses and customer support; communication software for customer service agents.

VPN (virtual private network) operating software; software for computers and mobile devices to secure remote access via the internet to private computer networks.

Software as a service (SAAS) services, namely, hosting software for use by others for targeted media placement.

Providing facilities for business meetings; leasing of office equipment; providing facilities and equipment for video conferencing; teleconferencing services; video conferencing services; technical support services for computer networks and video conferencing solutions; computer services, namely, network and video conferencing; solution management, namely, troubleshooting for problems with computer networks, video conferencing equipment and computer software and monitoring of computer systems and computer networks for security purposes.

Software to facilitate the electronic transmission of information, data, documents, voice, video and images over the Internet; software for facilitating multimedia teleconferencing and videoconferencing services, instant messaging, electronic mail and Voice over Internet Protocol (VoIP) communication services; software which allows users to participate in web-based meetings, presentations, seminars and classes, with access to data, documents, images and software applications through a web browser; software for accessing, viewing, and controlling remote computers and computer networks; software to enable users to search and locate information and people, communicate, collaborate, and share computer screens, desktops, data, electronic documents and applications; software for viewing, sharing, managing and editing documents and electronic whiteboards; software for recording meetings; software for placing, receiving and controlling phone calls; software for mobile devices to secure remote access via the internet to private computer networks; electronic publications, namely, electronic articles, papers, and instructional materials in the fields of telecommunications, training, sales, and marketing.

Telecommunication services, namely, transmission of information and data related to multimedia teleconferencing and videoconferencing, documents, audio, video, images and software applications via the Internet; telecommunication services, namely, providing web-based multimedia teleconferencing and videoconferencing, that allow simultaneous and asynchronous viewing, sharing, editing, and discussion of documents, data, video and images by participants via a web browser; providing online access to information pertaining to the effectiveness of telecommunications activities, namely web-based teleconferences, videoconferences, and meetings; telecommunication services, namely, providing customers and their employees with secure remote access via the Internet to private computer networks; telecommunications services, namely, providing online collaboration services allowing remote users to access jointly-shared documents, data, calendars, electronic whiteboards, task lists, address books; consultation services in the field of telecommunications planning for business continuity; electronic mail communication services, Voice over Internet Protocol (VoIP) services, and broadcasting services, namely, broadcasting and streaming of audio and video recordings of live events and meetings to remote attendees, and online distribution of materials in connection therewith; providing on-line forums for transmission of messages among computer users concerning the development, planning, and conducting of multimedia presentations, online meetings, online events, online training, online sales, and online marketing; providing on-line chat rooms and electronic bulletin boards for transmission of messages among users in the field of general interest.

Computer hardware; operating system programs, docking stations and cases specially adapted for holding and carrying handheld computing devices; telephones; hand held computers; mobile computing devices, namely, personal digital assistants, smartphones and tablet computers as well as mobile electronic devices, namely, cellular handsets and hand-held computers for audio and video conferencing, utilizing electronic mail, instant messaging and transmitting other digital data; software that facilitates video and voice communications between parties; software for accessing the internet and computer networks.