The Canadian Association of Movers/Association canadienne des déménageurs is a Canada-wide industry association of owner-managed moving companies, suppliers and international movers. The association provides its members with: (a) leadership, by hosting special events such as trade shows, representing members in dialogues with federal and provincial governments such as in developing strategies for consumer protection with Industry Canada, proposing new programs to members such as the Certified Canadian Mover/Déménageur canadien certifié program; (b) motivation, by promoting member involvement in new program development such as the Certified Canadian Mover/Déménageur canadien certifié program, promoting the new, professional standards for moving services as a membership requirement; (c) research, by conducting surveys such as moving industry salary surveys and strategic planning surveys, program evaluations such as conference and event evaluations, obtaining statistical data such as on moving patterns of Canadians from Statistics Canada; (e) programs of mutual benefit, by arranging value programs for members such as preferred rates for credit card transactions, vehicle rentals, moving supplies, hotel accommodations; (f.2) consultation, by responding to member queries such as obtaining member input into new program development such as the Certified Canadian Mover/Déménageur canadien certifié program. The goals of the association specifically are: 1) To monitor and influence governmental public policies at the federal and provincial levels that affect the unique interests of CAM members. 2) To build and maintain a strong base of new and renewed members in all categories through systematic marketing and increased participation of volunteer leaders. 3) To increase the number of owner-managed movers that have active involvement in leadership roles within the association, and to give greater recognition to all volunteers for their service. 4) To work in harmony and in confidence with van lines in Canada in order to gather statistical information that will allow the association to effectively represent the household-goods moving industry to federal and provincial governments and the general public. 8) To foster high standards of ethical conduct within the association, among members and throughout the industry, particularly through the establishment of a Certified Canadian Mover/Déménageur canadien certifié program. 9) To develop a method of communicating our standards and methods to our customers. 10) To maintain an organizational structure that is well managed, by having a competent professional staff, and being fiscally sound and responsive to the expectations of all members. 11) To enhance cooperative relationships and joint-venture programs and activities with other associations, particularly the American Moving and Storage Association (AMSA).

The goals of the association specifically are: 6) To promote, through the acquisition of grants, special research projects that advance the interests of members and strengthen their capacity to render high-quality services.

The association furthers the interests of its members by providing a forum for discussing issues of mutual concern, promoting profitability of members businesses and promoting consumer protection.

The association provides its members with: (f.1) consultation, by responding to member queries such as about moving suppliers. The association also helps the buying public access credible, professional moving services and provides consumers with advice on how to prepare for a successful moving experience.

The association provides its members with: (a) leadership, by hosting special events such as conferences, representing members in dialogues with federal and provincial governments such as in developing strategies for consumer protection with Industry Canada, proposing new programs to members such as the Certified Canadian Mover/Déménageur canadien certifié program; (d) education, by developing and coordinating the association's online Canadian Professional Mover Course, coordinating educational events such as seminars, conferences, meetings, informing members of new moving legislation, standards and requirements via the association's newsletter and web site; (g) technical advice, by providing advice such as in the development of workplace health and safety programs. The goals of the association specifically are: 5) To offer timely information on trends and issues in the industry through innovative public presentations, regular publications, topical manuals and special reports. 7) To enhance the professional expertise and operational competency of owner-managed movers through timely information, innovative seminars, training manuals, certification programs and other continuing education programs, including the moving consultants' course.

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