| QA DESIGN COMPAGNIE D'ASSURANCE DU QUEBEC 605897 28 Apr 1988 | on 5 Nov 2020 | Automobile insurance services. Class 036 Class 036 Insurance & Financial Services Automobile insurance services. | |
| DND QA DEPARTMENT OF NATIONAL DEFENCE 900362 19 Nov 1984 | on 20 Feb 1985 | Personal and legal,Medical and veterinary, beauty, agricultural and fo... Class 001 Class 001 Chemical Products Chemicals and adhesives Class 002 Paints, varnishes and lacquers Class 003 Cosmetics and Cleaning Products Bleaching, cleaning preparations and non-medicated cosmetics
Class 004 Lubricant and Fuel Products Industrial oils, greases and fuels
Class 005 Pharmaceutical Products Pharmaceuticals and herbicides
Class 007 Machinery Products Machinery
Class 008 Hand Tool Products Hand tools
Class 009 Computer & Software Products & Electrical & Scientific Products Electrical, scientific and teaching apparatus and software
Class 010 Medical Instrument Products Medical and veterinary devices
Class 011 Environmental Control Instrument Products lighting heating cooling cooking Environmental control items
Class 012 Vehicles and Products for locomotion by land, air or water Vehicles
Class 013 Firearm Products Guns and ammunitions
Class 014 Jewelry Products Precious and semi-precious metals, and jewellery
Class 015 Musical Instrument Products Musical instruments
Class 016 Paper Goods and Printed Material Paper and printed goods
Class 018 Leather Products not including clothing Leather and artificial leather goods
Class 019 Non-Metallic Building Material Products Non-metallic building materials
Class 020 Furniture Products Furniture, mirrors, articles not included in other classes
Class 021 Houseware and Glass Products Household goods and glass
Class 022 Ropes, Cordage and Fiber Products Ropes and fibres
Class 023 Yarns and Threads Yarns and threads
Textiles and textile goods
Class 025 Clothing Products Clothing, footwear, headgear
Class 026 Lace, Ribbons & Embroidery and Fancy Goods Sewing and decorative items including slide fasteners
Class 027 Floor Covering products Floor coverings
Class 028 Toys and Sporting Goods Products Games, toys and playthings, sporting articles
Class 029 Meats and Processed Food Products Meats and processed foods
Class 030 Staple Food Products Staple foods
Class 031 Natural Agricultural Products Agricultural, horticultural and forestry
Class 032 Light Beverage Products Beer and non-alcoholic beverages
Class 033 Wines and Spirits Products Wines and spirits
Class 034 Smoker's Products Smoker's articles
Class 035 Advertising, Business & Retail Services Advertising, marketing, promotional and business
Class 036 Insurance & Financial Services Insurance and financial
Class 037 Construction and Repair Services Building construction and repair
Class 038 Communications Services Telecommunications
Class 039 Transportation & Storage Services Transportation and storage
Class 040 Treatment & Processing of Materials Services Treatment of materials
Class 041 Education and Entertainment Services Education and entertainment
Class 042 Computer & Software Services & Scientific Services Computer and scientific
Class 043 Restaurant and Hotel Services Accommodation, food and drink
Class 044 Medical, Beauty & Agricultural Services Medical and veterinary, beauty, agricultural and forestry
Class 045 Personal & Legal & Social Services Personal and legal | |
| MYSQM QA SCORE SERVICE QUALITY MEASUREMENT GROUP INC. 2341059 29 Jul 2024 | on 29 Jul 2024 | Benchmarking services for business management purposes; business evalu... Class 035 Class 035 Advertising, Business & Retail Services Benchmarking services for business management purposes; business evaluations; performing business evaluations of the performance and effectiveness of call and contact centers and providing analyses, reports and recommendations based on the results thereof; evaluating the comparative performance of call and contact centers customer satisfaction and ability to help retain customers for the organization and operating awards and certification programs recognizing quality assurance excellence in selected areas of call and contact center service and performance, including comparisons to other call and contact centers that have undergone similar quality assurance studies, conducting an analysis of communications with the customers of call and contact centers to assess quality assurance levels and providing reports on the results thereof including outcomes, data analysis and recommendations, determining the rate at which call and contact centers resolve customer inquiries on the first call, and providing reports on the results thereof including outcomes, data analysis and recommendations, call and contact center customer tracking studies for measuring quality assurance levels over predetermined amounts of time and providing reports based on the results thereof; performing evaluations and analysis based on data metrics for customer call resolution, customer satisfaction with a call center and its customer service representatives and customer retention following a call and providing reports on the results thereof including numerical rating evaluating the comparative performance of call and contact centers; performing automated quality assurance evaluations of the performance of call and contact centers and providing analyses, reports and recommendations based on the results thereof to rate the quality of and improving performance for customer experience and customer satisfaction; business advice, assistance and consultancy services relating to digital strategy in the context of customer relationship management; business management consulting services relating to customer relationship management; data processing services in the field of customer management; call and contact center quality benchmarking studies for the measurement of service quality performance and providing analyses, reports and recommendations based on the results thereof, including comparisons to other call and contact centers that have undergone similar benchmarking studies; call monitoring calibration studies to link call monitoring ratings to customer satisfaction survey ratings and providing reports on the study results with outcomes, data analysis and recommendations; conducting surveys among the customers and employees of call and contact centers to verify software-determined customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; performing studies and surveys to verify software-determined rates at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; call and contact center customer and employee tracking studies for measuring customer and employee satisfaction levels over predetermined amounts of time and providing reports based on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center websites and providing reports on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center interactive voice response channels and providing reports on the results thereof; business marketing consulting services; market research services; conducting business, customer satisfaction, customer loyalty and market research surveys; business consulting and information services; business consulting services featuring customer agent analysis, metrics and feedback processes for comparing, rating the quality of and improving performance, customer experience and customer service; business consulting services in the field of customer and employee satisfaction and loyalty services; providing an incentive award program which rewards contact centers based on scores determined by analysing call recordings or transcripts of calls, emails or chat conversations between the customer agent and customer Class 042 Class 042 Computer & Software Services & Scientific Services Software as a service (SaaS) for automating quality assurance analysis and predicting customer satisfaction; providing quality assurance services; software as a service (SaaS) for business management and facilitation services, namely for coordinating and managing the delivery of services by others in the field of customer service; software as a service (SaaS) for real-time reviewing, analysis, and evaluation of the quality of services provided by others in the field of customer service; software as a service (SaaS) for use in customer relationship management (CRM); software as a service (SaaS) provider in the field of customer relationship management; software as a service (SaaS) services consisting of software for customer tracking and management; software as a service (SaaS) services featuring software for applications for the management and provision of customer relationship management; non-downloadable computer software applications for the management and provision of customer relationship management; providing non-downloadable computer software for use in quality assurance of the services of others in the field of call and contact centers; providing quality assurance services in the field of call and contact centers; quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the field of call and contact centers; providing a website application featuring an online community for registered users, whose access will allow them to view statistics, reports and results relating to their business' contact channel management namely call center management and business center management namely advice in the field of business management and marketing, operations namely advisory services relating to business management and business operations, and customer satisfaction; data automation and collection service using proprietary software to evaluate, analyze and collect service data; business technology software consultation services; testing, analysis and evaluation of service providers to determine conformity with established accreditation standards; providing a web site featuring technology that enables companies and organizations to administer and manage employee incentive award programs and to promote employee productivity, performance, recognition and morale; software as a service (SaaS) featuring online non-downloadable software for collecting, organizing, tracking and analyzing data from conversations between a customer and customer agent; non-downloadable software for analysing call recordings or transcripts of calls, emails or chat conversations between an agent and customer, identifying one or more word patterns therefrom and determining a score for the agent based thereon; software as a service (SaaS) services featuring software for scoring customer agent engagement based on actions and events used in the platform; measurement evaluations in the fields of call centers, customer agents and customer satisfaction; automated quality measurement and analysis of customer agent interactions for predicating overall customer satisfaction outcomes | |
| PREDICTED QA CSAT SERVICE QUALITY MEASUREMENT GROUP INC. 2341062 29 Jul 2024 | on 29 Jul 2024 | Benchmarking services for business management purposes; business evalu... Class 035 Class 035 Advertising, Business & Retail Services Benchmarking services for business management purposes; business evaluations; performing business evaluations of the performance and effectiveness of call and contact centers and providing analyses, reports and recommendations based on the results thereof; evaluating the comparative performance of call and contact centers customer satisfaction and ability to help retain customers for the organization and operating awards and certification programs recognizing quality assurance excellence in selected areas of call and contact center service and performance, including comparisons to other call and contact centers that have undergone similar quality assurance studies, conducting an analysis of communications with the customers of call and contact centers to assess quality assurance levels and providing reports on the results thereof including outcomes, data analysis and recommendations, determining the rate at which call and contact centers resolve customer inquiries on the first call, and providing reports on the results thereof including outcomes, data analysis and recommendations, call and contact center customer tracking studies for measuring quality assurance levels over predetermined amounts of time and providing reports based on the results thereof; performing evaluations and analysis based on data metrics for customer call resolution, customer satisfaction with a call center and its customer service representatives and customer retention following a call and providing reports on the results thereof including numerical rating evaluating the comparative performance of call and contact centers; performing automated quality assurance evaluations of the performance of call and contact centers and providing analyses, reports and recommendations based on the results thereof to rate the quality of and improving performance for customer experience and customer satisfaction; business advice, assistance and consultancy services relating to digital strategy in the context of customer relationship management; business management consulting services relating to customer relationship management; data processing services in the field of customer management; call and contact center quality benchmarking studies for the measurement of service quality performance and providing analyses, reports and recommendations based on the results thereof, including comparisons to other call and contact centers that have undergone similar benchmarking studies; call monitoring calibration studies to link call monitoring ratings to customer satisfaction survey ratings and providing reports on the study results with outcomes, data analysis and recommendations; conducting surveys among the customers and employees of call and contact centers to verify software-determined customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; performing studies and surveys to verify software-determined rates at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; call and contact center customer and employee tracking studies for measuring customer and employee satisfaction levels over predetermined amounts of time and providing reports based on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center websites and providing reports on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center interactive voice response channels and providing reports on the results thereof; business marketing consulting services; market research services; conducting business, customer satisfaction, customer loyalty and market research surveys; business consulting and information services; business consulting services featuring customer agent analysis, metrics and feedback processes for comparing, rating the quality of and improving performance, customer experience and customer service; business consulting services in the field of customer and employee satisfaction and loyalty services; providing an incentive award program which rewards contact centers based on scores determined by analysing call recordings or transcripts of calls, emails or chat conversations between the customer agent and customer Class 042 Class 042 Computer & Software Services & Scientific Services Software as a service (SaaS) for automating quality assurance analysis and predicting customer satisfaction; providing quality assurance services; software as a service (SaaS) for business management and facilitation services, namely for coordinating and managing the delivery of services by others in the field of customer service; software as a service (SaaS) for real-time reviewing, analysis, and evaluation of the quality of services provided by others in the field of customer service; software as a service (SaaS) for use in customer relationship management (CRM); software as a service (SaaS) provider in the field of customer relationship management; software as a service (SaaS) services consisting of software for customer tracking and management; software as a service (SaaS) services featuring software for applications for the management and provision of customer relationship management; non-downloadable computer software applications for the management and provision of customer relationship management; providing non-downloadable computer software for use in quality assurance of the services of others in the field of call and contact centers; providing quality assurance services in the field of call and contact centers; quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the field of call and contact centers; providing a website application featuring an online community for registered users, whose access will allow them to view statistics, reports and results relating to their business' contact channel management namely call center management and business center management namely advice in the field of business management and marketing, operations namely advisory services relating to business management and business operations, and customer satisfaction; data automation and collection service using proprietary software to evaluate, analyze and collect service data; business technology software consultation services; testing, analysis and evaluation of service providers to determine conformity with established accreditation standards; providing a web site featuring technology that enables companies and organizations to administer and manage employee incentive award programs and to promote employee productivity, performance, recognition and morale; software as a service (SaaS) featuring online non-downloadable software for collecting, organizing, tracking and analyzing data from conversations between a customer and customer agent; non-downloadable software for analysing call recordings or transcripts of calls, emails or chat conversations between an agent and customer, identifying one or more word patterns therefrom and determining a score for the agent based thereon; software as a service (SaaS) services featuring software for scoring customer agent engagement based on actions and events used in the platform; measurement evaluations in the fields of call centers, customer agents and customer satisfaction; automated quality measurement and analysis of customer agent interactions for predicating overall customer satisfaction outcomes | |
| QA STRUCTURES INC. Q A STRUCTURES INC. 1322551 1 Nov 2006 | on 18 Dec 2007 | Trailers, namely wheeled office and living trailers.,Prefabricated and... Class 012 Class 012 Vehicles and Products for locomotion by land, air or water Trailers, namely wheeled office and living trailers. Class 019 Class 019 Non-Metallic Building Material Products Prefabricated and portable buildings for use as bunk houses, dormitories, camp kitchens, recreational halls, oil field camps, wash rooms, laundry facilities and offices. Class 035 Advertising, Business & Retail Services Carrying on the business of the sale of products, namely, prefabricated and portable buildings.
Class 037 Construction and Repair Services Installation and maintenance of modular buildings; Construction and repair services relating to the manufacture, installation, renovation and maintenance of modular buildings.
Class 039 Transportation & Storage Services Rental of trailers, namely rental of wheeled office trailers.
Class 040 Treatment & Processing of Materials Services Manufacture of modular buildings. | |
| S&S SULLIVAN PROCESS CONTROLS LLC 2099718 19 Jan 2021 | on 16 May 2023 | Valves of metal, other than parts of machines. Class 006 Valves of metal, other than parts of machines. | |
| S & S S & S FRANCHISE HOLDINGS LLC 1989765 10 Oct 2019 | on 4 Oct 2024 | Franchise services, namely, providing technical and business managemen... Class 035 Class 035 Advertising, Business & Retail Services Franchise services, namely, providing technical and business management assistance, consultation, and advice in the creation and operation of establishments as franchises in the field of offering men's grooming, bar and lounge services Class 043 Class 043 Restaurant and Hotel Services Bar services; Cocktail lounge services. Class 044 Medical, Beauty & Agricultural Services Men's grooming services featuring haircuts, shaves, manicures, massages, face treatments. | |
| S & S PARAMOUNT JEWELS LLC 1952575 20 Mar 2019 | on 28 Jun 2022 | Jewelry Class 014 Class 014 Jewelry Products Jewelry | |
| S&S S&S CYCLE INC. 1780671 4 May 2016 | on 13 Dec 2017 | Automotive lubricants; Motor vehicle lubricants. Class 004 Class 004 Lubricant and Fuel Products Automotive lubricants; Motor vehicle lubricants. | |
| S&S SAURABH AHUJA 1772125 14 Mar 2016 | on 10 Apr 2018 | Candles; candles for lighting; candles for night lights,Metal key chai... Class 004 Class 004 Lubricant and Fuel Products Candles; candles for lighting; candles for night lights Class 006 Metal key chains; rings of metal for keys Class 009 Computer & Software Products & Electrical & Scientific Products Bags for cameras and photographic equipment; computer bags; laptop carrying cases; sleeves for laptops; time clocks
Class 014 Jewelry Products Beads for making jewellery; beads for making jewelry; bracelets; cases for watches and clocks; clock and watch hands; clock cases; clocks; clocks and watches; cuff links; cuff links and tie clips; cuff links made of porcelain; cuff links of precious metal; cufflinks; desk clocks; gems; gemstone; gemstones; imitation jewellery; ivory jewellery; ivory jewelry; jade jewellery; jewel boxes; jewel cases of precious metal; jewel chains; jewel pendants; jewellery; jewellery and imitation jewellery; jewellery and watches; jewellery boxes; jewellery bracelets; jewellery brooches; jewellery cases; jewellery chain of precious metal for bracelets; jewellery chains; jewellery clasps; jewellery pearls; jewellery pins; jewellery plated with precious metals; jewelry; jewelry and imitation jewelry; jewelry boxes; jewelry brooches; jewelry cases; jewelry cases of precious metal; jewelry caskets of precious metal; jewelry chains; jewelry clips for adapting pierced earrings to clip-on earrings; jewelry for the head; jewelry of yellow amber; jewelry rings; jewelry watches; key chains; leather key chains; lockets; metal jewellery; neck chains; necklaces; ruby; silver jewellery; silver rings; small jewellery boxes of precious metals; table clocks; tie clips; tie pins; watch and clock springs; watch bands; watch bands and straps; watch bracelets; watch chains; watchbands; watches; watches and clocks; watches and jewellery; watches and straps for watches; watches for outdoor use; watchstraps; watchstraps made of leather; watchstraps made of metal; watchstraps made of plastic; wooden jewellery boxes; wristwatches
Class 016 Paper Goods and Printed Material Brochures; passport cases; passport holders
Class 018 Leather Products not including clothing Backpacks; backpacks, book bags, sports bags, bum bags, wallets and handbags; bands of leather; belt bags; clutch bags; clutch purses; coin purses; credit card cases; credit card holders; garment bags for travel; garment bags for travel made of leather; handbags; handbags for ladies; handbags for men; handbags, purses and wallets; imitation leather; key cases of leather or imitation leather; key wallets; key-cases; kit bags; knitted bags; leather; leather and imitation leather; leather and imitation leather bags; leather bags; leather belts; leather boxes; leather briefcases; leather cases; leather cases for keys; leather credit card cases; leather credit card holder; leather credit card wallets; leather for shoes; leather handbags; leather key cases; leather purses; leather shopping bags; leather shoulder belts; leather shoulder straps; leather suitcases; leather travelling bags; leather wallets; leather-board boxes; messenger bags; overnight bags; overnight suitcases; pocket wallets; purses; purses and wallets; saddle belts; school backpacks; school bags; schoolbags; shoe bags; shopping bags; shoulder bags; small backpacks; small bags for men; small clutch purses; small purses; sport bags; sports bags; suitcases; travel bags; travel cases; travel kits; travel wallets; travelling bags; travelling cases of leather; waist bags; wallet fobs; wallets; wallets including card holders; wallets of precious metal; wallets with card compartments
Class 022 Ropes, Cordage and Fiber Products Jute bags for use in industry; raw cotton; raw silk
Blankets; cloth towels; denim fabric; hand towels; jute cloth; knit fabrics; lap blankets; silk bed blankets; silk blankets; woolen fabric; woollen blankets; woollen cloth; woollen fabric
Class 025 Clothing Products Belts; belts made out of cloth; bow ties; canvas shoes; cap peaks; cap visors; casual clothing; casual clothing featuring pants, dresses and shorts; casual footwear; casual pants; casual shirts; casual shoes; casual wear; clothing belts; clothing cuffs; coats; coats for men and women; cuffs; denim jackets; denim jeans; denim pants; denim shirts; fabric belts; fur coats and jackets; fur jackets; fur muffs; gloves; golf hats; hats; head scarves; jackets; jackets and socks; jean jackets; jeans; knit hats; knit jackets; knit shirts; knit tops; knitted caps; knitted gloves; knitted hats; knitted shirts; knitted sweaters; knitted tops; ladies' boots; ladies' suits; leather coats; leather gloves; leather jackets; leather shoes; leather slippers; leisure shoes; leisure suits; long jackets; men's shirts; men's socks; men's suits; neck ties; neck warmers; neckties; nightcaps; outerwear jackets; overcoats; pant suits; pants; rain boots; rain footwear; rain hats; rain jackets; rain pants; rain suits; rain trousers; raincoats; rainproof jackets; rainwear; rubber shoes; running shoes; sandals; scarves; shirts; shoes; short pants; short trousers; short-sleeve shirts; short-sleeved shirts; short-sleeved t-shirts; shorts; shoulder scarves; silk scarves; sleeved jackets; small hats; socks; socks and stockings; sports footwear; sports shoes; suede jackets; sun hats; suspender belts; suspender belts for men; suspender belts for women; suspenders; sweat jackets; t-shirts; trousers; waist belts; waistcoats; winter boots; winter coats; winter gloves; winter jackets; women's shoes; women's sportswear; woollen socks; woolly hats; woven shirts; wrist bands; wristbands
Class 026 Lace, Ribbons & Embroidery and Fancy Goods Beads for handicraft work; belt buckles; zippers; zippers for bags
Class 029 Meats and Processed Food Products Canned seafood; canned tomatoes; canned vegetables; frozen fish; frozen meat; tomato purée
Class 030 Staple Food Products Naan bread; rice; salt and pepper; sea salt; table salt; table salt mixed with sesame seeds; tomato sauce; wild rice
Class 032 Light Beverage Products Frozen fruit beverages
Class 035 Advertising, Business & Retail Services Business administration consulting services
Class 036 Insurance & Financial Services Jewellery appraisal
Class 042 Computer & Software Services & Scientific Services Website design | |
