Information technology service management software for use in the management of information technology infrastructure.

Providing consultation services in the fields of information technology.

Endovascular prosthesis.

Computer software for managing information technology infrastructure, namely software used to perform help desk functions, namely tracking and managing user service disruptions, requests for service and service restorations due to infrastructure outages; software used to perform change management functions, namely tracking, approving, monitoring and managing system changes implemented within the infrastructure; software used to perform problem management functions, namely initiating and tracking investigations into computer problems in order to identify root causes of the problems, tracking and bringing resolution to known computer errors, and providing a knowledge base consisting of service restorations, requests for computer service, templates and scripts to assist in computer service restorations and/or requests for computer service; software used to perform asset/configuration management functions, namely monitoring and tracking inventory of computer hardware, computer software and network communications systems and procedures defining attributes of and relationships between such hardware, software, network communications systems and procedures within the information technology infrastructure, and detailing the contractual and financial information pertaining to the information technology infrastructure; software used to perform service level management functions, namely documenting service level agreements, namely written agreements between service providers and customers which document agreed service levels, and taking appropriate actions to maintain, justify measure and monitor service level agreements and operational level agreements between information technology service providers and users, and between information technology support groups; and software used to perform contact management functions, namely defining and tracking organization and support structures, namely logical groupings of people broken down into discrete operational groups and employment positions to enable identification of business operational areas, geographical sites and locations of information technology infrastructure and people, their attributes, associations and roles within the organization and within the information technology infrastructure.

Providing consultation services in the fields of information technology.

Information technology service management computer software for use in the management of information technology infrastructure, namely computer software used to perform help desk functions, namely, tracking and managing user service disruptions, requests for service and service restorations due to infrastructure outages; computer software used to perform change management functions, namely tracking, approving, monitoring, and managing system changes implemented within the infrastructure; computer software used to perform problem management functions, namely initiating and tracking investigations into computer problems in order to identify root causes of the problems, tracking and bringing resolution to known computer errors, and providing a knowledge base consisting of service restorations, requests for computer service, templates and scripts to assist in computer service restorations and/or requests for computer service; computer software used to perform asset/configuration management functions, namely monitoring and tracking inventory of computer hardware, computer software and network communications systems and procedures, defining attributes of and relationships between such hardware, software, network communications systems and procedures within the information technology infrastructure, and detailing the contractual and financial information pertaining to the information technology infrastructure; computer software used to perform service level management functions, namely documenting service level agreements, namely written agreements between service providers and customers which document agreed service levels and taking appropriate actions to maintain, justify, measure and monitor service level agreements and operational level agreements between information technology service providers and users, and between information technology support groups, and computer software use to perform contact management functions, namely defining and tracking organization and support structures, namely logical groupings of people broken down into discrete operational groups and employment positions to enable identification of business operational areas, geographical sites and locations of information technology infrastructure and people, their attributes, associations and roles within the organization and within the information technology infrastructure.

Protocol for distributing the labor of indexing Websites among a userbase, whereby a user's computer, using idle computer-time and running either as a screensaver or a background process, is used to check if a site they have expressed an interest in has been updated.

Business services, consisting or providing multiple protocol support for exchanging content and transaction information between businesses and other customers, including order transaction routing, converting an order into the supplier's preferred transaction protocol; and catalog maintenance services to sellers, provided by way of global computer information network; telecommunication services, consisting of providing multiple protocol support for exchanging content and transaction information between business and other customers, including order transaction routing, converting an order into the supplier's preferred transaction protocol; and catalog maintenance services to sellers, provided by way of global computer information network; electronic commerce services consisting of providing multiple protocol support for exchanging content and transaction information between businesses and other customers, including order transaction routing, converting an order into the supplier's preferred transaction protocol; and catalog maintenance services to sellers, provided by way of a global computer information network.

Intercontinental telecommunications services.

Electrical wires and cable, namely insulated and uninsulated wire cable for use in construction, communication or power transmissions.

Electronic age verification device for use in determining age by scanning an identification card or document, verifying the authenticity of the identification card or document, and capturing and storing the data.