Bar code printers; carrying cases for document printers; cleaning cartridges for photocopy machines and computer printers; computer application software for mobile phones for use in database management; computer printers; computer software for application and database integration; desktop printers; digital colour printers; downloadable computer application software for maintaining and updating computer games; ink-jet printers; laser printers; printers for use with computers; thermal printers; ticket printers; toner cartridges, unfilled, for printers

Benchmarking services for business management purposes; business evaluations; performing business evaluations of the performance and effectiveness of call and contact centers and providing analyses, reports and recommendations based on the results thereof; evaluating the comparative performance of call and contact centers customer satisfaction and ability to help retain customers for the organization and operating awards and certification programs recognizing quality assurance excellence in selected areas of call and contact center service and performance, including comparisons to other call and contact centers that have undergone similar quality assurance studies, conducting an analysis of communications with the customers of call and contact centers to assess quality assurance levels and providing reports on the results thereof including outcomes, data analysis and recommendations, determining the rate at which call and contact centers resolve customer inquiries on the first call, and providing reports on the results thereof including outcomes, data analysis and recommendations, call and contact center customer tracking studies for measuring quality assurance levels over predetermined amounts of time and providing reports based on the results thereof; performing evaluations and analysis based on data metrics for customer call resolution, customer satisfaction with a call center and its customer service representatives and customer retention following a call and providing reports on the results thereof including numerical rating evaluating the comparative performance of call and contact centers; performing automated quality assurance evaluations of the performance of call and contact centers and providing analyses, reports and recommendations based on the results thereof to rate the quality of and improving performance for customer experience and customer satisfaction; business advice, assistance and consultancy services relating to digital strategy in the context of customer relationship management; business management consulting services relating to customer relationship management; data processing services in the field of customer management; call and contact center quality benchmarking studies for the measurement of service quality performance and providing analyses, reports and recommendations based on the results thereof, including comparisons to other call and contact centers that have undergone similar benchmarking studies; call monitoring calibration studies to link call monitoring ratings to customer satisfaction survey ratings and providing reports on the study results with outcomes, data analysis and recommendations; conducting surveys among the customers and employees of call and contact centers to verify software-determined customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; performing studies and surveys to verify software-determined rates at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; call and contact center customer and employee tracking studies for measuring customer and employee satisfaction levels over predetermined amounts of time and providing reports based on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center websites and providing reports on the results thereof; benchmarking studies to evaluate customer satisfaction levels with call and contact center interactive voice response channels and providing reports on the results thereof; business marketing consulting services; market research services; conducting business, customer satisfaction, customer loyalty and market research surveys; business consulting and information services; business consulting services featuring customer agent analysis, metrics and feedback processes for comparing, rating the quality of and improving performance, customer experience and customer service; business consulting services in the field of customer and employee satisfaction and loyalty services; providing an incentive award program which rewards contact centers based on scores determined by analysing call recordings or transcripts of calls, emails or chat conversations between the customer agent and customer

Software as a service (SaaS) for automating quality assurance analysis and predicting customer satisfaction; providing quality assurance services; software as a service (SaaS) for business management and facilitation services, namely for coordinating and managing the delivery of services by others in the field of customer service; software as a service (SaaS) for real-time reviewing, analysis, and evaluation of the quality of services provided by others in the field of customer service; software as a service (SaaS) for use in customer relationship management (CRM); software as a service (SaaS) provider in the field of customer relationship management; software as a service (SaaS) services consisting of software for customer tracking and management; software as a service (SaaS) services featuring software for applications for the management and provision of customer relationship management; non-downloadable computer software applications for the management and provision of customer relationship management; providing non-downloadable computer software for use in quality assurance of the services of others in the field of call and contact centers; providing quality assurance services in the field of call and contact centers; quality management services, namely, quality evaluation and analysis, quality assurance, and quality control, in the field of call and contact centers; providing a website application featuring an online community for registered users, whose access will allow them to view statistics, reports and results relating to their business' contact channel management namely call center management and business center management namely advice in the field of business management and marketing, operations namely advisory services relating to business management and business operations, and customer satisfaction; data automation and collection service using proprietary software to evaluate, analyze and collect service data; business technology software consultation services; testing, analysis and evaluation of service providers to determine conformity with established accreditation standards; providing a web site featuring technology that enables companies and organizations to administer and manage employee incentive award programs and to promote employee productivity, performance, recognition and morale; software as a service (SaaS) featuring online non-downloadable software for collecting, organizing, tracking and analyzing data from conversations between a customer and customer agent; non-downloadable software for analysing call recordings or transcripts of calls, emails or chat conversations between an agent and customer, identifying one or more word patterns therefrom and determining a score for the agent based thereon; software as a service (SaaS) services featuring software for scoring customer agent engagement based on actions and events used in the platform; measurement evaluations in the fields of call centers, customer agents and customer satisfaction; automated quality measurement and analysis of customer agent interactions for predicating overall customer satisfaction outcomes

Hair care preparations; hair styling preparations.

Growing media for plants in the nature of peat pellets; peat for use as a plant growing media; peat pots for horticulture use; peat fertilizers; peat with or without inorganic or organic substrates for agricultural or horticultural use as a fertilizer, soil conditioner, soil builder, and plant food

Peat moss; peat for use as plant growing media; peat moss potting mix

Acoustic insulating materials; acoustical insulation; sound control flooring underlayment; sound-absorbing ceiling coverings; sound-absorbing wall coverings

Acoustic and sound-insulating floor coverings; rubber floor mats

Traction mats for vehicle tires

Floor mats; plastic floor mats; rubber mats

Aircraft rental; boat rental; garage rental; luggage storage; packaging of goods; providing storage facilities for others; provision of transport information and advice for travel and travel by air, rail, ship, bus, tram and truck for leisure, recreation, tourism, holiday, and vacation travel; rental of pallets; rental of storage containers; rental of trucks; rental of warehouses; storage of clothes; storage of furniture; supply chain logistics and reverse logistics services consisting of the storage of goods for others by air, rail, ship or truck; vehicle parking lot services; vehicle rental services; Transport of goods by air, rail, ship, bus, tram and truck; Organisation of air transport, including the planning of flight routes and flight schedules, the navigation of aircraft on the ground and in the air, the evaluation of flight documents relating to weather conditions or technical aspects of aircraft, and other operative aspects of air transport and the monitoring thereof, other than the booking of seats for the transport of people by air; Arranging of transportation for travel tours, other than the booking of seats for the transport of people.

Catering for the provision of food and beverages; providing food and beverage services on planes; providing information about bar services; providing information about restaurant services; providing online advice and information services relating to wine and food pairings; providing ratings and reviews of bars; providing ratings and reviews of restaurants; rental of bar equipment; rental of beverage fountains; rental of catering equipment; rental of glassware; rental of table linens; rental of tableware; restaurant reservation services;

Veterinary and pharmaceutical preparations; medicines for human or veterinary purposes; sanitary preparations for vetinary purposes; disinfectants for veterinary purposes; bacteriological, biological, chemical preparations for veterinary purposes; chemical reagents for veterinary purposes; enzymes for veterinary purposes; cultures of micro-organisms for veterinary purposes; lotions and greases for veterinary purposes.

Advertising; business management; public relations services; marketing; business administration; office functions; arranging of commercial and business contacts; retail and wholesale services in relation to: veterinary products and veterinary preparations, medical products and medical preparations and veterinary preparations and veterinary preparations; organisation of trade fairs and exhibitions for commercial or advertising purposes; information and consultancy relating to the aforesaid services; all the aforesaid services whether or not provided via electronic channels, including the internet.

Shin guards for soccer

Soccer shoes