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[24]7.AI

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[24]7.AI
REGISTERED

on 17 Mar 2022

Last Applicant/ Owned by

[24]7.AI INC.

2001 All Programmable Drive, Suite 200San Jose, CA 95124

US

Serial Number

1913092 filed on 2th Aug 2018

Registration Number

TMA1123395 registered on 17th Mar 2022

Registration expiry Date

17th Mar 2032

Correspondent Address

OYEN WIGGS GREEN & MUTALA LLP

480-THE STATION, 601 WEST CORDOVA STREETVANCOUVER

BRITISH COLUMBIA

CA

V6B1G1

[24]7.AI

Trademark usage description

downloadable software in the nature of a mobile application for management of customer accounts and sales; computer systems comprised of processors, p Read More

Classification Information

Class [009]
Downloadable software in the nature of a mobile application for management of customer accounts and sales; computer systems comprised of processors, personal computers and servers and software for automating customer support services, namely diagnosis and troubleshooting of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries and sales tasks, namely making product presentations, mailing sales literature and scheduling meetings with existing and prospective clients, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries, and for integrating automated customer support service namely diagnosis and troubleshooting of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries and sales tasks, namely making product presentations, mailing sales literature and scheduling meetings with existing and prospective clients, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, namely computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of computer processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in the field of customer support services, namely diagnosis and troubleshooting of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries and sales tasks, namely making product presentations, mailing sales literature and scheduling meetings with existing and prospective clients, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries, via computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated customer interactions and agent-assisted customer interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer support services, namely diagnosis and troubleshooting of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries and sales tasks, namely making product presentations, mailing sales literature and scheduling meetings with existing and prospective clients, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries.

Classification kind code

11

Class [035]
Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of business development strategy plans and business management projects; operation of offshore businesses for others in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle

Classification kind code

11

Class [038]
Telecommunication services, namely providing remote Internet access to a third-party computer for the activation and operation through the use of voice commands

Classification kind code

11

Class [042]
Customer contact services, namely developing, managing, and maintaining enterprise-grade, integrated speech customer contact software applications, delivered as a universal managed service

Classification kind code

11

Mark Details

Serial Number

1913092

Mark Type

Trademark

Legal History

Show more

Action TakenStatus
Submitted for opposition 190
on 3rd Nov 2021		Registration Pending
Submitted for opposition 42
on 11th Aug 2021		Advertised
Submitted for opposition 26
on 13th Jul 2021		Approved
Submitted for opposition 27
on 13th Jul 2021		Approval Notice Sent
Submitted for opposition 15
on 6th Apr 2021		Correspondence Created
Submitted for opposition 22
on 19th Aug 2020		Search Recorded
Submitted for opposition 20
on 19th Aug 2020		Examiner's First Report
Submitted for opposition 31
on 6th Aug 2018		Formalized
Submitted for opposition 1
on 3rd Aug 2018		Created
Submitted for opposition 30
on 2th Aug 2018		Filed