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24-7 INTOUCH

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24-7 INTOUCH
REGISTERED

on 10 Nov 2022

Last Applicant/ Owned by

INTOUCHCX INC.

200 - 240 Kennedy StreetWinnipeg

MANITOBA

CA

R3C1T1

Serial Number

1932499 filed on 26th Nov 2018

Registration Number

TMA1150928 registered on 10th Nov 2022

Registration expiry Date

10th Nov 2032

Correspondent Address

MLT AIKINS LLP

2100 Livingston Place222-3rd Avenue SWCalgary

ALBERTA

CA

T2P0B4

24-7 INTOUCH

Trademark usage description

downloadable application software used for assisting agents in the fields of predictive systems, cognitive process automation, visual computing applic Read More

Classification Information

Class [009]
Computer software for assisting developers in creating program code for use in mobile internet applications and client interfaces.

Classification kind code

11

Class [035]
Outsourcing service provider in the field of customer relationship management in the areas of inbound voice, email, chat, social media messages; global outsourcing support services for others in the fields of of customer relationship management, business process reengineering services and back office support, namely, business administration consulting, documentation reproduction, documentation copying tasks, documentation indexing for others, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects, all in the area of contact center services.

Classification kind code

11

Class [042]
Research and development in the field of artificial intelligence technology in the area of customer relationship management services; research and development in the field of machine learning, automated voice messaging in the area of customer relationship management; design of an intelligent virtual assistant software for use in the area of customer relationship management; design and development of computer software for data analytics and advanced product research in the field of artificial intelligence and machine learning; design, development of robots with artificial intelligence; development and implementation of an intelligent virtual assistant software for use in customer support services; development and implementation of computer software to be used for call diversion, for automated call screening, and for voice recognition in the field of artificial intelligence and machine learning; development of software applications for managing automated workflow tasks over the Internet; platform as a service (PAAS) featuring computer software platforms for contact center management.

Classification kind code

11

Mark Details

Serial Number

1932499

Mark Type

Trademark

Legal History

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Action TakenStatus
Submitted for opposition 42
on 17th Aug 2022		Advertised
Submitted for opposition 26
on 12th Jul 2022		Approved
Submitted for opposition 27
on 12th Jul 2022		Approval Notice Sent
Submitted for opposition 15
on 8th Jun 2022		Correspondence Created
Submitted for opposition 22
on 8th Nov 2021		Search Recorded
Submitted for opposition 20
on 8th Nov 2021		Examiner's First Report
Submitted for opposition 88
on 4th Jun 2020		Security Interest Placed
Submitted for opposition 31
on 3rd Dec 2018		Formalized
Submitted for opposition 1
on 27th Nov 2018		Created
Submitted for opposition 30
on 26th Nov 2018		Filed