ACTION CAMPAIGN

Trademark usage description

computer software to collect, manage and share customer data from multiple sources, namely shopping by researchers who pose as customers to evaluate t Read More

Classification Information

Class [009]
Computer software to collect, manage and share customer data from multiple sources, namely shopping by researchers who pose as customers to evaluate the quality of the service delivered, custom forms and surveys that gather data about customer satisfaction and compliance with organizational standards namely audits of user experience and compliance with organizational standards, inspections of user experience and compliance with organizational standards, questionnaires of user experience and compliance with organizational standards, reports of user experience and organizational standards, checklists of user experience and compliance with organizational standards and customer surveys and assign and track employee tasks in order to improve customer experience.

Classification kind code

Class [042]
Software as a service (SAAS) featuring software for use by others to collect, manage and share customer data from multiple sources, namely shopping by researchers who pose as customers to evaluate the quality of the services delivered, custom forms and surveys that gather data about customer satisfaction and compliance with organizational standards namely audits of user experience and compliance with organizational standards, inspections of user experience and compliance with organizational standards, questionnaires of user experience and compliance with organizational standards, reports of user experience and organizational standards, checklists of user experience and compliance with organizational standards and customer surveys and assign and track employee tasks in order to improve customer experience.

Classification kind code

Mark Details

Serial Number

1901529

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 190 on 20^th Jan 2021	Registration Pending
Submitted for opposition 42 on 28^th Oct 2020	Advertised
Submitted for opposition 26 on 1^st Oct 2020	Approved
Submitted for opposition 27 on 1^st Oct 2020	Approval Notice Sent
Submitted for opposition 48 on 25^th Sept 2020	Agent Changed
Submitted for opposition 22 on 31^st Jan 2020	Search Recorded
Submitted for opposition 20 on 31^st Jan 2020	Examiner's First Report
Submitted for opposition 31 on 31^st May 2018	Formalized
Submitted for opposition 30 on 30^th May 2018	Filed
Submitted for opposition 1 on 30^th May 2018	Created