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ACTIVE SHARE

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ACTIVE SHARE
REGISTERED

on 23 Oct 2020

Last Applicant/ Owned by

[24]7.AI INC.

910 East Hamilton Avenue, Suite 240Campbell, CA 95008

US

Serial Number

1831277 filed on 5th Apr 2017

Registration Number

TMA1086000 registered on 23rd Oct 2020

Registration expiry Date

23rd Oct 2030

Correspondent Address

OYEN WIGGS GREEN & MUTALA LLP

480-THE STATION, 601 WEST CORDOVA STREETVANCOUVER

BRITISH COLUMBIA

CA

V6B1G1

ACTIVE SHARE

Trademark usage description

computer systems comprised of computer processors, personal computers and servers and software for automating customer support services, namely diagno Read More

Classification Information

Class [009]
Computer systems comprised of computer processors, personal computers and servers and software for automating customer support services, namely diagnosis and troubleshooting of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries and sales tasks, namely making product presentations, mailing sales literature and scheduling meetings with existing and prospective clients, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries, and for integrating automated customer support service namely diagnosis and troubleshooting of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries and sales tasks, namely making product presentations, mailing sales literature and scheduling meetings with existing and prospective clients, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries with live agent assistance; computer systems comprised of computer processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, namely computers, tablets, phones and kiosks; computer systems comprised of computer processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of computer processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in the field of customer support services, namely diagnosis and troubleshooting of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries and sales tasks, namely making product presentations, mailing sales literature and scheduling meetings with existing and prospective clients, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries, via computer databases and over computer networks; computer systems comprised of computer processors, personal computers and servers and software for measuring and analyzing customer activity in automated customer interactions and agent-assisted customer interactions to predict and understand customer requests, preferences and interests; computer systems comprised of computer processors, personal computers and servers and software used to create and administer software for automating customer support services, namely diagnosis and troubleshooting of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries and sales tasks, namely making product presentations, mailing sales literature and scheduling meetings with existing and prospective clients, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries

Classification kind code

11

Class [035]
Outsourcing services in the field of customer support and analysis in the nature of customer support services, namely diagnosis of computer hardware and computer software problems, help desk services offered via telephone, email and an interactive website that allows customers to send and receive messages concerning products and services questions, in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries, telemarketing services and computer technical support, namely troubleshooting of computer hardware and software problems, monitoring global computer network systems; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, business organization consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of business development strategy plans and business management projects; operation of offshore businesses for others in the field of information technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle

Classification kind code

11

Class [042]
Customer contact services, namely developing, managing, and maintaining enterprise-grade, integrated speech customer contact software applications, delivered as a universal managed service

Classification kind code

11

Mark Details

Serial Number

1831277

Mark Type

Trademark

Legal History

Show more

Action TakenStatus
Submitted for opposition 26
on 5th Dec 2019		Approved
Submitted for opposition 27
on 5th Dec 2019		Approval Notice Sent
Submitted for opposition 15
on 20th Aug 2019		Correspondence Created
Submitted for opposition 15
on 21st Jan 2019		Correspondence Created
Submitted for opposition 135
on 4th Dec 2018		Amendment to Application
Submitted for opposition 22
on 20th Apr 2018		Search Recorded
Submitted for opposition 20
on 20th Apr 2018		Examiner's First Report
Submitted for opposition 31
on 10th Apr 2017		Formalized
Submitted for opposition 1
on 6th Apr 2017		Created
Submitted for opposition 30
on 5th Apr 2017		Filed