CUSTOMER INTELLIGENCE CLOUD

Trademark usage description

computer software for use in organization internal and customer relationship management (crm) utilizing artificial intelligence, machine learning and Read More

Classification Information

Class [009]
Computer software for use in organization internal and customer relationship management (CRM) utilizing artificial intelligence, machine learning and data automation that analyzes client information, internal and client communications and interactions, and data external to said organization to provide internal and client relationship insight and improved internal personnel and client management and client service and internal personnel productivity management; enterprise software for compiling internal relationship and customer information and data and customer interactions and communications for providing internal relationship and client relationship insight and improved internal and client management and productivity; enterprise software for compiling internal relationship and customer information and data and customer interactions and communications and external data for providing internal relationship and client relationship insight and improved internal and client management and productivity

Classification kind code

Class [035]
Advisory services and consultancy relating to business management, business planning, business analysis, namely compilation and systemization of client notes, client information, internal communications, client communications and client interactions and data external to said business into computer databases to provide internal and client relationship insight and improved internal and client management and client service; enterprise software for compiling customer information and data and customer interactions and communications and external data and information for providing client relationship insight and improved personnel and client management and productivity

Classification kind code

Class [042]
Software as a service (SAAS) services in the nature of a database that compiles data in respect of client produced internal and customer information, internal and client communications and internal and client interactions and information from external data sources to provide internal and client relationship insight and improved internal and client relationship management and client service utilizing artificial intelligence, machine learning and data automation; platform as a service (PaaS) software in the nature of a database that compiles data in respect of client produced internal and customer information, internal and client communications and client interactions and information from external data sources to provide internal and client relationship insight and improved internal and client relationship management and internal personnel management and client service utilizing artificial intelligence, machine learning and data automation

Classification kind code

Mark Details

Serial Number

2210681

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 6 on 19^th Jul 2024	Abandoned - Section 36
Submitted for opposition 14 on 1^st May 2024	Default Notice Sent
Submitted for opposition 22 on 13^th Oct 2023	Search Recorded
Submitted for opposition 20 on 13^th Oct 2023	Examiner's First Report
Submitted for opposition 67 on 29^th Sept 2023	Agent Name Changed
Submitted for opposition 287 on 29^th Sept 2022	Pre-Assessment Letter Sent
Submitted for opposition 30 on 20^th Sept 2022	Filed
Submitted for opposition 1 on 20^th Sept 2022	Created
Submitted for opposition 31 on 20^th Sept 2022	Formalized