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GENESYS ENGAGE

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GENESYS ENGAGE
SEARCHED

on 4 Oct 2024

Last Applicant/ Owned by

GENESYS CLOUD SERVICES INC.

1302 El Camino Real, Suite 300Menlo Park, CA 94025

US

Serial Number

2081799 filed on 3rd Feb 2021

Correspondent Address

MBM INTELLECTUAL PROPERTY AGENCY

275 SLATER STREET14TH FLOOROTTAWA

ONTARIO

CA

K1P5H9

GENESYS ENGAGE

Trademark usage description

computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, name Read More

Classification Information

Class [009]
Computer software for contact center management; Downloadable cloud computer software for contact center management; Computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, and instruction manuals sold or distributed therewith as a unit; Computer software for workforce management; Computer software for speech recognition and analytics

Classification kind code

11

Class [035]
Advertising and marketing services; Designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns

Classification kind code

11

Class [042]
Providing temporary use of on-line non-downloadable cloud computing software for contact center management; Software as a service (saas) for contact center management; Providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services and customized, customer-specific applications; Installation and maintenance of computer software; Monitoring of computer systems; Technical support services, namely, diagnosing and trouble-shooting of computer hardware and software problems; Professional services, namely, customization and configuration of computer hardware and software

Classification kind code

11

Mark Details

Serial Number

2081799

Mark Type

Trademark

Legal History

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Action TakenStatus
Submitted for opposition 22
on 4th Oct 2024		Search Recorded
Submitted for opposition 80
on 2th May 2024		Change of Title Registered
Submitted for opposition 67
on 30th Dec 2022		Agent Name Changed
Submitted for opposition 80
on 13th Oct 2022		Change of Title Registered
Submitted for opposition 135
on 26th Sept 2022		Amendment to Application
Submitted for opposition 135
on 9th Sept 2022		Amendment to Application
Submitted for opposition 287
on 28th Jun 2022		Pre-Assessment Letter Sent
Submitted for opposition 30
on 3rd Feb 2021		Filed
Submitted for opposition 1
on 3rd Feb 2021		Created
Submitted for opposition 31
on 3rd Feb 2021		Formalized