HUMANIA BPO & DESIGN

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REGISTERED

on 25 Jan 2021

Last Applicant/ Owned by

HUMANIA BPO INC.

3700-800 Place VictoriaMontreal

QUEBEC

H4Z1E9

Serial Number

1864204 filed on 24^th Oct 2017

Registration Number

TMA1092308 registered on 25^th Jan 2021

Registration expiry Date

25^th Jan 2031

Correspondent Address

LAMBERT INTELLECTUAL PROPERTY LAW

200-10328 81 Ave NWEdmonton

ALBERTA

T6E1X2

HUMANIA BPO & DESIGN

Trademark usage description

printed publications, namely business and corporate reports, in the field of real-time data analytics, real-time dashboards, real-time operational key Read More

Vienna Information

4 . 5 . 3

Personified geometrical figures or solids, combinations of geometrical figures or solids representing a personageFigures ou corps géométriques personnifiés, assemblages de figures ou de corps géométriques représentant un personnage

2 . 1 . 23

Men stylizedHommes stylisés

2 . 1 . 24

Several menPlusieurs hommes

2 . 1 . 30

Other menAutres hommes

27 . 3 . 1

Letters or numerals representing a human being or a part of the human body, an animal or a part of an animal's body, a plant, a heavenly body, a natural phenomenon or an objectLettres ou chiffres représentant un être humain ou une partie du corps humain, un animal ou une partie du corps d'un animal, un végétal, un corps céleste, un phénomène naturel ou un objet

27 . 3 . 2

Letters or numerals representing a human being or a part of the human bodyLettres ou chiffres représentant un être humain ou une partie du corps humain

Classification Information

Class [016]
Printed publications, namely business and corporate reports, in the field of real-time data analytics, real-time dashboards, real-time operational key performance indicators (KPI), actionable insights web statistics, business intelligence, market strategies, market analysis and industry trends in the field of call centers, business process outsourcing, market research and customer experience management

Classification kind code

Class [035]
Business management services, namely, providing outsourced management services to others in the field of call centers, business process outsourcing, market research and customer experience management; business services namely, providing business and corporate reports, namely, real-time data analytics, real-time dashboards, real-time operational key performance indicators (KPI), actionable insights, web statistics, business intelligence, market strategies, market analysis and industry trends in the field of call centers, business process outsourcing, market research and customer experience management; provide business and corporate consulting services, namely the management of third party call centers, business process reengineering, business strategy consulting, customer experience management consulting; strategic marketing consulting in the field of call centers, business process outsourcing, market research and customer experience management; management and operation of telephone call centers for others; business process outsourcing services, namely, call center outbound sales, call center inbound sales, call center inbound upsales, call center inbound cross-sales, customer service in the field of call center services, customer care services in the field of call center services, help desk services in the field of call center services, technical support in the field of call center services, collection services, surveys, software and hardware testing; telephone answering services; business process outsourcing services, namely accounting; outsourcing of data center management; business process outsourcing, namely outsourcing of business management, administration and internal business functions namely human resources, administrative staffing, and back office functions; call center management services; payroll services; payroll processing services; invoice management; outsourcing services in the field of payroll services and invoice management

Classification kind code

Class [042]
Providing temporary use of an Internet based software for use in the field of market research and customer experience management (CEM), namely, software for survey management, data collection, real-time reporting, ad-hoc reporting, real time operational key performance indicators, KPIs monitoring and real time dashboards; providing temporary use of an Internet based software for use in the field of market research and customer experience management (CEM), namely, software for ticketing creation and management; providing temporary use of an Internet based software for use in the field of market research and customer experience management (CEM), namely, software for real-time customer satisfaction alerting; providing temporary use of an Internet based software for use in the field of call center operations and business processes outsourcing, namely, software for database management, for routing telephone calls and other types of information data between customers and call centers, and for tracking and reporting of telephone calls across various customer service agents and call centers; providing temporary use of an Internet based software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues; providing temporary use of an Internet based software to enable communication between multiple call center managers at different locations, and between call center managers and call center agents; providing temporary use of an Internet based software to remotely monitor call centers; providing temporary use of an Internet based software for use in managing and monitoring telephone calls; providing temporary use of an Internet based software for sharing operational data between businesses and their call centers remotely and in real time; providing temporary use of an Internet based database management software and communications software to enable better efficiency, communication and visibility between businesses and their call center resources

Classification kind code

Mark Details

Serial Number

1864204

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 26 on 22^nd Sept 2020	Approved
Submitted for opposition 27 on 22^nd Sept 2020	Approval Notice Sent
Submitted for opposition 15 on 16^th Apr 2020	Correspondence Created
Submitted for opposition 15 on 20^th Sept 2019	Correspondence Created
Submitted for opposition 12 on 30^th Jan 2019	Extension of Time
Submitted for opposition 22 on 2^th Aug 2018	Search Recorded
Submitted for opposition 20 on 2^th Aug 2018	Examiner's First Report
Submitted for opposition 31 on 25^th Oct 2017	Formalized
Submitted for opposition 30 on 24^th Oct 2017	Filed
Submitted for opposition 1 on 24^th Oct 2017	Created