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INTOUCHCX

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INTOUCHCX
REGISTERED

on 3 Jan 2020

Last Applicant/ Owned by

INTOUCH INSIGHT INC.

400 March RdKanata

ONTARIO

CA

K2K3H4

Serial Number

1869216 filed on 22nd Nov 2017

Registration Number

TMA1067785 registered on 3rd Jan 2020

Registration expiry Date

3rd Jan 2030

Correspondent Address

FASKEN MARTINEAU DUMOULIN LLP

800 rue du Square Victoria, bureau 3500Montréal,

QUEBEC

CA

H4Z1E9

INTOUCHCX

Trademark usage description

enterprise customer experience management software that collects customer data from multiple sources, namely shopping by researchers who pose as custo Read More

Classification Information

Class [009]
Enterprise customer experience management software that collects customer data from multiple sources, namely shopping by researchers who pose as customers to evaluate the quality of the service delivered, custom forms that gather data about customer satisfaction and compliance with organizational standards namely audits of user experience and compliance with organizational standards, inspections of user experience and compliance with organizational standards, questionnaires of user experience and compliance with organizational standards, reports of user experience and compliance with organizational standards, checklists of user experience and compliance with organizational standards and customer surveys; and allows organizations to share business management and business operations information to continuously improve the customer experience

Classification kind code

11

Class [042]
Enterprise customer experience software as a service (SAAS) featuring management software that collects customer data from multiple sources, namely shopping by researchers who pose as customers to evaluate the quality of the service delivered, custom forms that gather data about customer satisfaction and compliance with organizational standards namely audits of user experience and compliance with organizational standards, inspections of user experience and compliance with organizational standards, questionnaires of user experience and compliance with organizational standards, reports of user experience and compliance with organizational standards, checklists of user experience and compliance with organizational standards and customer surveys; and allows organizations to share business management and business operations information to continuously improve the customer experience

Classification kind code

11

Mark Details

Serial Number

1869216

Mark Type

Trademark

Legal History

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Action TakenStatus
Submitted for opposition 190
on 25th Sept 2019		Registration Pending
Submitted for opposition 191
on 25th Sept 2019		Registration Fee Notice Sent
Submitted for opposition 42
on 3rd Jul 2019		Advertised
Submitted for opposition 26
on 13th Jun 2019		Approved
Submitted for opposition 27
on 25th Apr 2019		Approval Notice Sent
Submitted for opposition 22
on 5th Dec 2018		Search Recorded
Submitted for opposition 20
on 5th Dec 2018		Examiner's First Report
Submitted for opposition 31
on 28th Nov 2017		Formalized
Submitted for opposition 30
on 22nd Nov 2017		Filed
Submitted for opposition 1
on 22nd Nov 2017		Created