Trademark Search in Canada

NPS PRISM

View On IC.GC.CA

ABANDONED SECTION 36

on 31 Jan 2023

Last Applicant/ Owned by

BAIN & COMPANY INC.; SATMETRIX SYSTEMS INC.; REICHHELD FRED

131 Dartmouth StreetBoston MA 02116

Serial Number

2037539 filed on 19^th May 2020

Correspondent Address

LJT LAWYERS, LLP / LJT AVOCATS, S.E.N.C.R.L.

7100-380 rue Saint-Antoine OMontréal

QUÉBEC

H2Y3X7

NPS PRISM

Trademark usage description

business consulting and information services; business consulting services, namely, customer and employee surveys, metrics and feedback processes for Read More

Classification Information

Class [035]
Business consulting and information services; business consulting services, namely, customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; business consulting services in the field of customer and employee satisfaction and loyalty services.

Classification kind code

Class [041]
Business training consulting services; customer training services in the field of business training; employee training services in the field of business training; providing online publications in the nature of reports, articles, and newsletters in the field of business training consulting services and customer and employee training services; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting and information services; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting services, namely, customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience and customer service; providing online publications in the nature of reports, articles, and newsletters in the field of business consulting services, namely, customer and employee satisfaction and loyalty services; educational services, namely, providing web-based and classroom training of business leaders and employees for certification in the fields of profitable growth, improving performance, products, services, pricing, sales and marketing, customer experience and customer service, and customer and employee satisfaction and loyalty, and providing online course material in connection therewith.

Classification kind code

Class [042]
Providing online, non-downloadable cloud-based software and web applications for collecting, visualizing, analyzing, optimizing and benchmarking data from customer and employee surveys, metrics and feedback processes for comparing, rating the quality of and improving performance, products, services, pricing, sales and marketing, customer experience, customer service and customer and employee satisfaction and loyalty; software as a service (SAAS) services featuring software, accessed via the internet, for data collection, data visualization, data analytics, data optimization, data benchmarking, research surveys, and generating reports for use in business consulting and information services with respect thereto.

Classification kind code

Mark Details

Serial Number

2037539

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 22 on 18^th Oct 2021	Search Recorded
Submitted for opposition 20 on 18^th Oct 2021	Examiner's First Report
Submitted for opposition 223 on 18^th Oct 2021	Total Provisional Refusal
Submitted for opposition 48 on 7^th Jun 2021	Agent Changed
Submitted for opposition 256 on 3^rd May 2021	Notification of Possible Opposition Sent
Submitted for opposition 257 on 2^th Jul 2020	Designation Notification - Madrid Protocol
Submitted for opposition 31 on 1^st Jul 2020	Formalized
Submitted for opposition 1 on 1^st Jul 2020	Created
Submitted for opposition 228 on 19^th May 2020	International Registration
Submitted for opposition 30 on 19^th May 2020	Filed