NQX

Trademark usage description

chatbot computer software and downloadable application software for providing customer support and customer services; chatbot computer software and d Read More

Classification Information

Class [009]
Chatbot computer software and downloadable application software for providing customer support and customer services; chatbot computer software and downloadable application software for providing responses to customer queries; computer application software for online chatting and messaging; computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; computer chatbot software for simulating conversations; computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; computer software applications for the management and provision of customer relationship management; computer software for digital messaging for accessing live online chat services; computer software for use in the field of artificial intelligence to simulate conversations; computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; downloadable computer chatbot software for providing business management information; downloadable computer chatbot software for simulating conversations;

Classification kind code

Class [035]
Customer experience management (CXM); customer relationship management services and customer care services; customer service management; operation of telephone call centers for others; outsourcing services in the field of business operations; outsourcing services in the field of customer relationship management;

Classification kind code

Class [042]
Providing non-downloadable software for use as an artificially intelligent virtual assistant, namely, computer chatbot software for simulating conversations and providing customer service; providing non-downloadable software that uses artificial intelligence to understand general and pre-defined user queries and formulate responses; providing temporary use of online non-downloadable chatbot software for replying to questions from online customers related to consumer goods; providing temporary use of online non-downloadable computer chatbot software for simulating conversations; providing temporary use of online non-downloadable chatbot computer software for providing customer support and customer services; providing temporary use of online non-downloadable chatbot computer software for providing responses to customer queries; providing temporary use of online non-downloadable computer software for online chatting and messaging; providing temporary use of online non-downloadable computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; providing temporary use of online non-downloadable computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; providing temporary use of online non-downloadable computer software for the management and provision of customer relationship management; providing temporary use of online non-downloadable computer software for digital messaging for accessing live online chat services; providing temporary use of online non-downloadable computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; providing temporary use of online non-downloadable computer chatbot software for providing business management information; software as a service (SaaS) provider featuring operating software for digital messaging live chat services; software as a service (SAAS) provider featuring software for interactive online chat and messaging; software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services; software as a service (SAAS) services featuring software for use as an artificially intelligent virtual assistant, namely, computer chatbot software for simulating conversations and providing customer service; software as a service (SAAS) services featuring software that uses artificial intelligence to understand general and pre-defined user queries and formulate responses; software as a service (SAAS) services featuring chatbot software for replying to questions from online customers related to consumer goods; software as a service (SAAS) services featuring computer chatbot software for simulating conversations; software as a service (SAAS) services featuring chatbot computer software for providing customer support and customer services; software as a service (SAAS) services featuring chatbot computer software for providing responses to customer queries; software as a service (SAAS) services featuring computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; software as a service (SAAS) services featuring computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; software as a service (SAAS) services featuring computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; software as a service (SAAS) services featuring computer chatbot software for providing business management information; computer services, namely, remote management for technical support of the cloud computing systems of others; technical consulting in the field of artificial intelligence; technical support for diagnosing computer problems; technical support in the nature of troubleshooting to diagnose computer hardware and software problems; technical support in the nature of troubleshooting to diagnose computer software problems;

Classification kind code

Mark Details

Serial Number

2386555

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 287 on 3^rd Apr 2025	Pre-Assessment Letter Sent
Submitted for opposition 30 on 18^th Mar 2025	Filed
Submitted for opposition 1 on 18^th Mar 2025	Created
Submitted for opposition 31 on 18^th Mar 2025	Formalized