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Canada

C$
NQX Design
FORMALIZED

on 18 Mar 2025

Last Applicant/ Owned by

Nordia Inc.

690 Boul Le CorbusierLaval

QUEBEC

CA

H7N0A9

Serial Number

2386565 filed on 18th Mar 2025

Correspondent Address

DENTONS CANADA LLP

2500 Stantec Tower10220-103 Avenue NWEDMONTON

ALBERTA

CA

T5J0K4

NQX Design

Trademark usage description

chatbot computer software and downloadable application software for providing customer support and customer services; chatbot computer software and d Read More

Vienna Information


1 . 15 . 21

Bubbles, frothy masses -- Note: Including speech bubbles.Bulles, masses mousseuses -- Note: Y compris les bulles de bandes dessinées.

26 . 3 . 23

Lines or bands forming an angle -- Note: Including chevrons and arrowheads formed by lines or bands.Lignes ou bandes formant un angle -- Note: Y compris les chevrons et les pointes de flèches formées par des lignes ou des bandes.

27 . 3 . 1

Letters or numerals representing a human being or a part of the human body, an animal or a part of an animal's body, a plant, a heavenly body, a natural phenomenon or an objectLettres ou chiffres représentant un être humain ou une partie du corps humain, un animal ou une partie du corps d'un animal, un végétal, un corps céleste, un phénomène naturel ou un objet

27 . 3 . 12

Letters or numerals representing a heavenly body or a natural phenomenonLettres ou chiffres représentant un corps céleste ou un phénomène naturel

27 . 5 . 1

Letters presenting a special form of writingLettres présentant un graphisme spécial

27 . 5 . 8

Letters linked to or containing a figurative element -- Note: Letters representing a human being or a part of the human body, an animal or a part of an animal's body, a plant, a heavenly body, a natural phenomenon or an object are classified in division 27.3.Lettres liées à un élément figuratif ou contenant un élément figuratif -- Note: Les lettres représentant un être humain ou une partie du corps humain, un animal ou une partie du corps d'un animal, un végétal, un corps céleste, un phénomène naturel ou un objet sont classées dans la division 27.3.

Classification Information


Class [009]
Chatbot computer software and downloadable application software for providing customer support and customer services; chatbot computer software and downloadable application software for providing responses to customer queries; computer application software for online chatting and messaging; computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; computer chatbot software for simulating conversations; computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; computer software applications for the management and provision of customer relationship management; computer software for digital messaging for accessing live online chat services; computer software for use in the field of artificial intelligence to simulate conversations; computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; downloadable computer chatbot software for providing business management information; downloadable computer chatbot software for simulating conversations;


Classification kind code

12

Class [035]
Customer experience management (CXM); customer relationship management services and customer care services; customer service management; operation of telephone call centers for others; outsourcing services in the field of business operations; outsourcing services in the field of customer relationship management;


Classification kind code

12

Class [042]
Providing non-downloadable software for use as an artificially intelligent virtual assistant, namely, computer chatbot software for simulating conversations and providing customer service; providing non-downloadable software that uses artificial intelligence to understand general and pre-defined user queries and formulate responses; providing temporary use of online non-downloadable chatbot software for replying to questions from online customers related to consumer goods; providing temporary use of online non-downloadable computer chatbot software for simulating conversations; providing temporary use of online non-downloadable chatbot computer software for providing customer support and customer services; providing temporary use of online non-downloadable chatbot computer software for providing responses to customer queries; providing temporary use of online non-downloadable computer software for online chatting and messaging; providing temporary use of online non-downloadable computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; providing temporary use of online non-downloadable computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; providing temporary use of online non-downloadable computer software for the management and provision of customer relationship management; providing temporary use of online non-downloadable computer software for digital messaging for accessing live online chat services; providing temporary use of online non-downloadable computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; providing temporary use of online non-downloadable computer chatbot software for providing business management information; software as a service (SaaS) provider featuring operating software for digital messaging live chat services; software as a service (SAAS) provider featuring software for interactive online chat and messaging; software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services; software as a service (SAAS) services featuring software for use as an artificially intelligent virtual assistant, namely, computer chatbot software for simulating conversations and providing customer service; software as a service (SAAS) services featuring software that uses artificial intelligence to understand general and pre-defined user queries and formulate responses; software as a service (SAAS) services featuring chatbot software for replying to questions from online customers related to consumer goods; software as a service (SAAS) services featuring computer chatbot software for simulating conversations; software as a service (SAAS) services featuring chatbot computer software for providing customer support and customer services; software as a service (SAAS) services featuring chatbot computer software for providing responses to customer queries; software as a service (SAAS) services featuring computer chatbot software for automating customer conversations across digital channels, namely website, mobile applications and social media; software as a service (SAAS) services featuring computer chatbot software in the field of customer service, for answering questions and providing recommendations to users; software as a service (SAAS) services featuring computer software using artificial intelligence in the field of customer service, for answering questions and providing recommendations to users; software as a service (SAAS) services featuring computer chatbot software for providing business management information; computer services, namely, remote management for technical support of the cloud computing systems of others; technical consulting in the field of artificial intelligence; technical support for diagnosing computer problems; technical support in the nature of troubleshooting to diagnose computer hardware and software problems; technical support in the nature of troubleshooting to diagnose computer software problems;


Classification kind code

12

Mark Details


Serial Number

2386565

Mark Type

Trademark

Legal History


Action TakenStatus
Submitted for opposition 287
on 3rd Apr 2025
Pre-Assessment Letter Sent
Submitted for opposition 30
on 18th Mar 2025
Filed
Submitted for opposition 1
on 18th Mar 2025
Created
Submitted for opposition 31
on 18th Mar 2025
Formalized