Trademark Search in Canada

PURECONNECT

View On IC.GC.CA

REGISTERED

on 2 Dec 2020

Last Applicant/ Owned by

Genesys Cloud Services Holdings II, LLC

1302 El Camino Real, Suite 300Menlo Park,California 94025

Serial Number

1842411 filed on 13^th Jun 2017

Registration Number

TMA1088932 registered on 2^th Dec 2020

Registration expiry Date

2^th Dec 2030

Correspondent Address

COLLEEN SPRING ZIMMERMAN

Colleen Spring Zimmerman (FOGLER, RUBINOFF LLP)Scotia Plaza 40 King Street WestSuite 2400 P.O. Box #215TORONTO

ONTARIO

M5H3Y2

PURECONNECT

Trademark usage description

computer software for computerized telecommunications and telephony control for contact center management, namely, computer and telecommunications pro Read More

Classification Information

Class [009]
Computer software for computerized telecommunications and telephony control for contact center management, namely, computer and telecommunications programs for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing system over wired and wireless telecommunication networks for an organization's computer system; downloadable cloud computer software for computerized telecommunications and telephony control for contact center management, namely, computer and telecommunications programs for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing system over wired and wireless telecommunication networks for an organization's computer system; computer telephony software, namely, computer and telecommunications programs for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice data provided by a user for use in the customer service field; computer telephony software for controlling internal and external telephony communications with computer technologies for an organization's computer system, and for handling and integrating an organization's telephone directory services, telephone operator services, call administrative services, call reporting services, telephone answering services, call routing, call distribution, out calling services; customized, customer specific computer software applications, namely, computer software for biometric voice and speech recognition for use in the customer service field

Classification kind code

Class [042]
Providing temporary use of on-line non-downloadable cloud computing software for contact center management, namely, computer and telecommunications services for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing system over wired and wireless telecommunication networks for an organization's computer system; providing use of on-line nondownloadable software and applications for an organization's handling and integration of telephony communications with computer technologies and computer technologies, namely, telephone directory services, telephone operator services, call administrative services, call reporting services, telephone answering services, call routing, call distribution, out calling services, biometric voice and speech recognition, voice and speech recording and analytics services; installation and maintenance of computer software; technical support services, namely, trouble shooting of computer software problems and monitoring technological functions of computer network systems; technical support services in the form of troubleshooting of computer hardware and software problems; configuration of computer hardware using software

Classification kind code

Mark Details

Serial Number

1842411

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 27 on 6^th Jul 2020	Approval Notice Sent
Submitted for opposition 26 on 6^th Jul 2020	Approved
Submitted for opposition 15 on 4^th Nov 2019	Correspondence Created
Submitted for opposition 67 on 11^th Sept 2019	Agent Name Changed
Submitted for opposition 15 on 11^th Feb 2019	Correspondence Created
Submitted for opposition 22 on 12^th Jun 2018	Search Recorded
Submitted for opposition 20 on 12^th Jun 2018	Examiner's First Report
Submitted for opposition 31 on 15^th Jun 2017	Formalized
Submitted for opposition 1 on 14^th Jun 2017	Created
Submitted for opposition 30 on 13^th Jun 2017	Filed