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SHADOW ALL-IN-ONE ANALYTICS

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APPROVED

on 10 Feb 2025

Last Applicant/ Owned by

RESOURCE SOFTWARE INTERNATIONAL INC.,

40 King Street West Suite 300Oshawa

ONTARIO

L1H1A4

Serial Number

1989236 filed on 9^th Oct 2019

Correspondent Address

GOWLING WLG (CANADA) LLP

SUITE 16001 FIRST CANADIAN PLACE100 KING STREET WESTTORONTO

ONTARIO

M5X1G5

SHADOW ALL-IN-ONE ANALYTICS

Trademark usage description

analytical communication applications, namely, downloadable computer software applications for call reporting, call recording playback, call center da Read More

Classification Information

Class [009]
Analytical communication applications, namely, downloadable computer software applications for call reporting, call recording playback, call center dashboards, team collaboration metrics, emergency notification;

Classification kind code

Class [035]
Business communication monitoring and analysis services, namely monitoring and analyzing the voice, video, text and other data sources, namely message tracking, date, time, duration, length, source of communication, destination of communication, recipient identification, call quality, video quality, and number of texts sent and received, relating to business communications;

Classification kind code

Class [042]
Providing analytical communication applications, namely providing non-downloadable computer software applications for call reporting, call recording playback, call center dashboards, team collaboration metrics;

Classification kind code

Class [045]
Providing analytical communication applications, namely, providing non-downloadable computer software applications for emergency notification;

Classification kind code

Mark Details

Serial Number

1989236

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 26 on 10^th Feb 2025	Approved
Submitted for opposition 27 on 10^th Feb 2025	Approval Notice Sent
Submitted for opposition 22 on 10^th May 2024	Search Recorded
Submitted for opposition 20 on 10^th May 2024	Examiner's First Report
Submitted for opposition 287 on 10^th Nov 2022	Pre-Assessment Letter Sent
Submitted for opposition 31 on 24^th Oct 2019	Formalized
Submitted for opposition 1 on 10^th Oct 2019	Created
Submitted for opposition 30 on 9^th Oct 2019	Filed

SHADOW ALL-IN-ONE ANALYTICS

Classification Information

Class [009]Analytical communication applications, namely, downloadable computer software applications for call reporting, call recording playback, call center dashboards, team collaboration metrics, emergency notification;

Classification kind code

Classification kind code

Class [042]Providing analytical communication applications, namely providing non-downloadable computer software applications for call reporting, call recording playback, call center dashboards, team collaboration metrics;

Classification kind code

Class [045]Providing analytical communication applications, namely, providing non-downloadable computer software applications for emergency notification;

Classification kind code

Mark Details

Serial Number

Mark Type

Legal History

Class [009]
Analytical communication applications, namely, downloadable computer software applications for call reporting, call recording playback, call center dashboards, team collaboration metrics, emergency notification;

Class [042]
Providing analytical communication applications, namely providing non-downloadable computer software applications for call reporting, call recording playback, call center dashboards, team collaboration metrics;

Class [045]
Providing analytical communication applications, namely, providing non-downloadable computer software applications for emergency notification;