SOFTEL

Trademark usage description

computer software applications for the management and provision of customer relationship management; computer software applications for the manageme Read More

Classification Information

Class [009]
Computer software applications for the management and provision of customer relationship management; Computer software applications for the management and provision of customer experience (CX) management; Computer software applications for the management and provision of unified communications (UC); Enterprise software featuring technology to analyze and govern application provisioning and use for purposes of optimizing performance, engagement and efficiencies; Computer software for businesses enabling customer experience management, and employee teaching and learning experience management, used namely for conducting and creating performance reports, feedback processes, evaluations, surveys and organization and employee assessments; Downloadable computer software for cybersecurity, detecting and mitigating network attacks using artificial intelligence, machine learning and/or deep learning; Computer software platform for providing users of communication devices and applications with uniform access to communication applications; Computer software in the field of communication applications to provide users with unified communication capabilities, voice, video data, conferencing, messaging, collaboration.

Classification kind code

Class [035]
Business consultation in the field of customer relationship management systems for others; Sale of software in the field of enterprise communications, namely unified communication-as-a-service (UCaaS), contact center-as-a-service (CaaS), messaging, audio and video telecommunications; Consultation services in the field of enterprise communications software, namely unified communication-as-a-service (UCaaS), contact center-as-a-service (CaaS), messaging, audio and video telecommunications.

Classification kind code

Class [038]
Teleconferencing and videoconferencing services; Cloud telecommunication services in the nature of providing access to telecommunication networks.

Classification kind code

Class [042]
Providing temporary use of online non-downloadable chatbot software for replying to questions from online customers related to consumer goods; Software as a service (SaaS) provider in the field of customer experience (CX) management; Provider of platform-as-a-service (PaaS) software enabling customers to communicate with vendors; Provider of platform-as-a-service (PaaS) software enabling unified communications (UC) Software as a service (SAAS) for businesses enabling customer experience management, and employee teaching and learning experience management, used namely for conducting and creating performance reports, feedback processes, evaluations, surveys and organization and employee assessments; Cloud computing services in the field of enterprise communications, namely unified communication-as-a-service (UCaaS), contact center-as-a-service (CaaS), messaging, audio and video telecommunications; Cloud computing featuring software for providing enterprise communication through multiple IP network channels and delivery services; Consulting services in the field of cloud computing for enterprise communications; Providing temporary use of non-downloadable computer software for measuring, assessing, identifying, detecting, analyzing, preventing, and responding to cybersecurity threats, attacks, risks, and vulnerabilities; providing temporary use of non[1]downloadable software for artificial intelligence, analytics-based machine learning, and deep learning software, all for the purpose of measuring, detecting, analyzing, preventing and responding to cybersecurity attacks; Software as a Service (SAAS) services featuring unified communications as a service (UCaaS) services, contact center as a service (CCaaS) services, and communications platform as a service (CPaaS) services, namely featuring cloud computing services in the nature of cloud-based software for call centers and business unified communications for enabling business communications for telephone calls, conferencing, messaging, data sharing, and software for enabling communications network services; Communications-centered software as a services encompassing a contact center as a service (CCaaS) and unified communications as a service (UCaaS) for call center and business unified communications featuring software for calling, conferencing, message transmission, data sharing, and for connecting, operating, and managing networked communications.

Classification kind code

Mark Details

Serial Number

2260301

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 287 on 8^th Jun 2023	Pre-Assessment Letter Sent
Submitted for opposition 30 on 25^th May 2023	Filed
Submitted for opposition 1 on 25^th May 2023	Created
Submitted for opposition 31 on 25^th May 2023	Formalized

SOFTEL

Classification Information

Classification kind code

Classification kind code

Class [038]Teleconferencing and videoconferencing services; Cloud telecommunication services in the nature of providing access to telecommunication networks.

Classification kind code

Classification kind code

Mark Details

Serial Number

Mark Type

Legal History

Class [038]
Teleconferencing and videoconferencing services; Cloud telecommunication services in the nature of providing access to telecommunication networks.