SUNSHINE

Trademark usage description

recorded and downloadable computer software for customer relationship management (crm); recorded and downloadable computer software for data analysis Read More

Classification Information

Class [009]
Recorded and downloadable computer software for customer relationship management (CRM); recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for business database management in the field of customer service and customer support; recorded and downloadable computer software for data aggregation in the field of customer service and customer support; recorded and downloadable computer software for tracking user behavior as it relates to customer support; recorded and downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, and voice over internet protocol (VOIP) between users and customer support

Classification kind code

Class [035]
Business management in the field of customer relationship management (CRM); outsource service provider in the field of customer relationship management; customer service management for others; compiling and analyzing statistics, data and other sources of information for business purposes in the field of customer relationship management (CRM)

Classification kind code

Class [038]
Communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems, in the field of customer relationship management (CRM)

Classification kind code

Class [042]
Data mining in the field of customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer software for business database management in the field of customer relationship management (CRM); platform-as-a-service (PAAS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform-as-a-service (PAAS) featuring computer software platforms for customer relationship management; providing temporary use of non-downloadable computer software for data aggregation in the field of customer service and customer support; data aggregation in the field of customer relationship management (CRM); platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the fields of business, sales, customer service, customer relationship management, security, and authentication; platform as a service (PaaS) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices

Classification kind code

Mark Details

Serial Number

2094022

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 22 on 4^th Nov 2024	Search Recorded
Submitted for opposition 20 on 4^th Nov 2024	Examiner's First Report
Submitted for opposition 67 on 7^th Oct 2022	Agent Name Changed
Submitted for opposition 287 on 29^th Jun 2022	Pre-Assessment Letter Sent
Submitted for opposition 30 on 23^rd Mar 2021	Filed
Submitted for opposition 1 on 23^rd Mar 2021	Created
Submitted for opposition 31 on 23^rd Mar 2021	Formalized

SUNSHINE

Classification Information

Classification kind code

Classification kind code

Class [038]Communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems, in the field of customer relationship management (CRM)

Classification kind code

Classification kind code

Mark Details

Serial Number

Mark Type

Legal History

Class [038]
Communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems, in the field of customer relationship management (CRM)