SUSIE-Q

Trademark usage description

interactive voice assistant survey services; interactive voice response survey services; interactive virtual assistant survey services; intelligent vi Read More

Classification Information

Class [035]
Interactive voice assistant survey services; interactive voice response survey services; interactive virtual assistant survey services; intelligent virtual assistant survey services; interactive virtual agent survey services; intelligent natural language understanding services for conducting surveys and survey invitations; survey services performed via interactive voice systems designed to simulate human conversation and use speech recognition and natural language processing; conducting surveys among the customers and employees of call and contact centers to assess customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; performing studies and surveys to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; conducting business surveys; conducting market surveys; conducting employee surveys for others; conducting online business management research surveys

Classification kind code

Class [042]
Computer and scientific

Comment text

CIPO Classification Code

Classification kind code

Nice

Mark Details

Serial Number

2341063

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 287 on 29^th Aug 2024	Pre-Assessment Letter Sent
Submitted for opposition 30 on 29^th Jul 2024	Filed
Submitted for opposition 1 on 29^th Jul 2024	Created
Submitted for opposition 31 on 29^th Jul 2024	Formalized

SUSIE-Q

Classification Information

Classification kind code

Class [042]Computer and scientific

Comment text

Classification kind code

Mark Details

Serial Number

Mark Type

Legal History

Class [042]
Computer and scientific