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REGISTERED

on 20 Sept 2023

Last Applicant/ Owned by

TTEC HOLDINGS INC.

6312 South Fiddler's Green CircleSuite 100NGreenwood Village CO 80111

Serial Number

2101653 filed on 18^th Mar 2021

Registration Number

TMA1198710 registered on 20^th Sept 2023

Registration expiry Date

18^th Mar 2031

Correspondent Address

CLARK WILSON LLP

900 - 885 WEST GEORGIA STREETVANCOUVER

BRITISH COLUMBIA

V6C3H1

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Trademark usage description

employment and advertising agency services for others and business marketing research, development and consulting services related thereto; business m Read More

Vienna Information

27 . 3 . 1

Letters or numerals representing a human being or a part of the human body, an animal or a part of an animal's body, a plant, a heavenly body, a natural phenomenon or an objectLettres ou chiffres représentant un être humain ou une partie du corps humain, un animal ou une partie du corps d'un animal, un végétal, un corps céleste, un phénomène naturel ou un objet

27 . 3 . 2

Letters or numerals representing a human being or a part of the human bodyLettres ou chiffres représentant un être humain ou une partie du corps humain

2 . 9 . 4

Eyes -- Note: Including eyes with or without eyebrows and eyes with tears.Yeux -- Note: Y compris les yeux avec ou sans sourcils et les yeux avec larmes.

2 . 9 . 7

NosesNez

2 . 9 . 8

Lips, mouths, tonguesLèvres, bouches, langues

2 . 1 . 1

Heads, bustsTêtes, bustes

26 . 11 . 1

One line or one bandUne ligne ou une bande

26 . 11 . 12

Curved lines or bands (except a 26.11.13)Lignes ou bandes courbes (excepté a 26.11.13)

27 . 5 . 1

Letters presenting a special form of writingLettres présentant un graphisme spécial

27 . 5 . 8

Letters linked to or containing a figurative element -- Note: Letters representing a human being or a part of the human body, an animal or a part of an animal's body, a plant, a heavenly body, a natural phenomenon or an object are classified in division 27.3.Lettres liées à un élément figuratif ou contenant un élément figuratif -- Note: Les lettres représentant un être humain ou une partie du corps humain, un animal ou une partie du corps d'un animal, un végétal, un corps céleste, un phénomène naturel ou un objet sont classées dans la division 27.3.

27 . 5 . 21

One letterUne lettre

Classification Information

Class [035]
Employment and advertising agency services for others and business marketing research, development and consulting services related thereto; business management services, namely, remote and onsite business management of computer sites for others and business research, development and consulting services related thereto; Customer relationship management services and customer care services.

Classification kind code

Class [036]
Financial analysis and consultation services in the field of customer relationship management services and customer care services, namely design and management of customer experience (CX) delivery strategy and customer support services for others in the fields of financial services, including banking and insurance, healthcare providers and related services, consumer telecommunications sales and services, travel and hospitality reservations booking services, and consumer in-vehicle safety and security services

Classification kind code

Class [038]
Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network, that also features routing calls for others to customer service representatives.

Classification kind code

Class [041]
Educational services, namely, training in the field of job placement, recruiting, staffing and hiring; training in the field of customer care and customer relationship management, particularly training for customer service representatives and for those hiring customer service representatives; educational services, namely, conducting classes, seminars, training sessions and workshops in the fields of effective marketing, consulting, and communications skills.

Classification kind code

Class [042]
Software as a service (SAAS) services featuring software for use in the provision of customer care and customer relationship management services; research, development and technological consulting services in the field of computer disaster recovery planning services, computer site design services and computer software; computer programming services for others; application service provider services, namely, hosting computer software applications of others that feature employment job advertising, recruiting, hiring, personnel placement, staffing, job applicant tracking and screening, and outsourcing; computer services, namely, on-site and remote management of information technology (IT) systems of others, namely on-site management and operation of information technology (IT) systems consisting of electronic mail services and local telephone communication networks, all in the field of customer relationship management services and customer care services, namely design and management of customer experience (CX) delivery strategy and customer support services in the fields of financial services, including banking and insurance, healthcare providers and related services, consumer telecommunications sales and services, travel and hospitality reservations booking services, and consumer in-vehicle safety and security services and technological research, development and consulting services related thereto; computer disaster recovery planning; and computer site design, and on-site management and operation of information technology (IT) systems of others, namely on-site management and operation of information technology (IT) systems consisting of electronic mail services and local telephone communication networks, all in the field of customer relationship management services and customer care services, namely design and management of customer experience (CX) delivery strategy and customer support services in the fields of financial services, including banking and insurance, healthcare providers and related services, consumer telecommunications sales and services, travel and hospitality reservations booking services, and consumer in-vehicle safety and security services

Classification kind code

Mark Details

Serial Number

2101653

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 22 on 10^th Aug 2022	Search Recorded
Submitted for opposition 20 on 10^th Aug 2022	Examiner's First Report
Submitted for opposition 223 on 10^th Aug 2022	Total Provisional Refusal
Submitted for opposition 256 on 22^nd Feb 2022	Notification of Possible Opposition Sent
Submitted for opposition 48 on 14^th Jun 2021	Agent Changed
Submitted for opposition 257 on 22^nd Apr 2021	Designation Notification - Madrid Protocol
Submitted for opposition 31 on 21^st Apr 2021	Formalized
Submitted for opposition 1 on 21^st Apr 2021	Created
Submitted for opposition 228 on 18^th Mar 2021	International Registration
Submitted for opposition 30 on 18^th Mar 2021	Filed

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Classification Information

Classification kind code

Classification kind code

Class [038]Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network, that also features routing calls for others to customer service representatives.

Classification kind code

Classification kind code

Classification kind code

Mark Details

Serial Number

Mark Type

Legal History

Class [038]
Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network, that also features routing calls for others to customer service representatives.