TASKE

Trademark usage description

downloadable computer software for use in the field of call center technology to permit users to access analytics and search functionality to view and Read More

Classification Information

Class [009]
Downloadable computer software for use in the field of call center technology to permit users to access analytics and search functionality to view and track performance against service level targets in real-time, track and search inbound and outbound call centre interactions, generate performance level reports, generate historical statistics and reports on service level targets, trace contact flow-through, track hold-times, response times and call transfers, perform complex contact record searches, investigate contact flow paths, record call center calls and interactions in real-time, perform redaction and sentiment analysis; telecommunications software for telephone tracking and control; telecommunications software for supporting telephone switching systems

Classification kind code

Class [042]
Software as a service (SaaS) for use in the field of call center technology to permit users to access analytics and search functionality to view and track performance against service level targets in real-time, track and search inbound and outbound call centre interactions, generate performance level reports, generate historical statistics and reports on service level targets, trace contact flow-through, track hold-times, response times and call transfers, perform complex contact record searches, investigate contact flow paths, record call center calls and interactions in real-time, perform redaction and sentiment analysis

Classification kind code

Mark Details

Serial Number

2162238

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 22 on 17^th Feb 2025	Search Recorded
Submitted for opposition 20 on 17^th Feb 2025	Examiner's First Report
Submitted for opposition 287 on 14^th Jul 2022	Pre-Assessment Letter Sent
Submitted for opposition 30 on 26^th Jan 2022	Filed
Submitted for opposition 1 on 26^th Jan 2022	Created
Submitted for opposition 31 on 26^th Jan 2022	Formalized