THINK OUTSIDE THE BOT.

Class [042]
Computer services (term considered too vague by the International Bureau - Rule 13 (2) (b) of the Regulations); platform as a service (PaaS); platform as a service (PaaS) featuring software for use in the fields of customer support, help desk, customer relationship management, customer service, and customer engagement; platform as a service (PaaS) featuring software for creating and using bots, for automating, facilitating and managing customer interactions, and for collecting data involving such customer interactions and providing analytics and reports for same.