VALETIFY

Trademark usage description

recorded and downloadable computer software for customer service; recorded and downloadable computer software for customer support; recorded and downl Read More

Classification Information

Class [009]
Recorded and downloadable computer software for customer service; recorded and downloadable computer software for customer support; recorded and downloadable computer software for customer relationship management (CRM); computer software for sales support and sales support management; recorded and downloadable computer software for data analysis; recorded and downloadable computer software for data analysis in the field of customer service and customer support; recorded and downloadable computer software for customer billing and invoice inquiries; recorded and downloadable computer software for creating charts, reports, and graphs; recorded and downloadable computer software for graphical representation of data; recorded and downloadable computer software for online messaging forums; recorded and downloadable computer software for instant messaging; recorded and downloadable computer software for an online help desk; recorded and downloadable computer software for business management and sales management; recorded and downloadable computer software for business database management; recorded and downloadable computer software for database management; recorded and downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); recorded and downloadable computer software for management of inquiries from internal teams and departments; recorded and downloadable computer software for management of communications with potential sales leads; recorded and downloadable computer software for human resources (HR) management, information technology (IT) management, legal operations management, and financial operations management; recorded and downloadable computer software for knowledge bases; recorded and downloadable computer software for tracking user behavior; recorded and downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; recorded and downloadable computer software for data aggregation; recorded and downloadable computer software for data aggregation in order to visualize customer data; recorded and downloadable computer software for workflow and process automation; recorded and downloadable computer software using artificial intelligence for resolving inquiries; recorded and downloadable computer software for analysis and reporting of survey data; recorded and downloadable computer software for conducting surveys and collecting survey data

Classification kind code

Class [042]
Computer technology support services, namely, help desk services; data mining; providing temporary use of online, non-downloadable computer software for customer service; providing temporary use of online, non-downloadable computer software for customer support; software as a service (SAAS) services featuring software for customer service; software as a service (SAAS) services featuring software for customer support; providing temporary use of online, non-downloadable computer software for customer billing and invoice inquiries; providing temporary use of online, non-downloadable computer software for customer relationship management (CRM); software as a service (SAAS) services featuring software for customer relationship management (CRM); providing temporary use of online, non-downloadable computer software for sales support and sales support management; providing temporary use of online, non-downloadable computer software for data analysis; providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support; providing temporary use of online, non-downloadable computer software for creating charts, reports, and graphs; providing temporary use of online, non-downloadable computer software for online messaging forums; providing temporary use of online, non-downloadable computer software for an online help desk; providing temporary use of online, non-downloadable computer software for business management and sales management; providing temporary use of online, non-downloadable computer software for business database management; providing temporary use of online, non-downloadable computer software for database management; providing temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (VOIP); providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments; providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads; providing temporary use of online, non-downloadable computer software for human resources (HR) management, information technology (IT) management; legal operations management, and financial operations management; providing temporary use of online, non-downloadable computer software for online knowledge bases; platform-as-a-service (PAAS) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (APIs); platform-as-a-service (PAAS) featuring computer software platforms for customer relationship management; communications-platform-as-a-service (CPAAS) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications; Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data; providing temporary use of non-downloadable computer software for data aggregation; providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data; data aggregation; platform as a service (PaaS) software for compiling data; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; platform as a service (PaaS) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, email and mobile devices; providing temporary use of non-downloadable computer software for workflow and process automation; providing temporary use of non-downloadable computer software using artificial intelligence for resolving inquiries; software as a service (SaaS) services featuring software for analysis and reporting of survey data; software as a service (SaaS) services featuring software for conducting surveys and collecting survey data

Classification kind code

Mark Details

Serial Number

2308572

Mark Type

Trademark

Legal History

Action Taken	Status
Submitted for opposition 287 on 15^th Feb 2024	Pre-Assessment Letter Sent
Submitted for opposition 30 on 2^th Feb 2024	Filed
Submitted for opposition 1 on 2^th Feb 2024	Created
Submitted for opposition 31 on 2^th Feb 2024	Formalized