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ZANG

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ZANG
ABANDONED SECTION 36

on 22 Sept 2020

Last Applicant/ Owned by

AVAYA INC.

4655 Great America ParkwaySanta Clara, CA 95054

US

Serial Number

1797062 filed on 23rd Aug 2016

Correspondent Address

MCMILLAN LLP

BROOKFIELD PLACE, SUITE 4400BAY WELLINGTON TOWER181 BAY STREETTORONTO

ONTARIO

CA

M5J2T3

ZANG

Trademark usage description

software in the field of enterprise unified communications and collaboration, namely software to integrate and synchronize business communications nam Read More

Classification Information

Class [009]
Software in the field of enterprise unified communications and collaboration, namely software to integrate and synchronize business communications namely telephony, voice over IP, voice mail messaging, video telephony, teleconferencing and video conferencing, text messaging, instant messaging, and email messaging, and to facilitate collaboration between and among users of different computing devices, namely smart phones, personal computers, laptops, tablet computers, and for routing communications (namely letters, faxes, live customer support, social media, instant messaging and email) through centralized locations (known as contact centres), and for call centre applications, namely to: administer incoming product support or information enquiries from customers, provide outbound voice telephony and dialling for customer support, assign incoming calls to a suitable customer service agent (also known as skills-based call routing), provide customer service agents with access to address books, generate reports to measure customer satisfaction with call centre and contact centre support provide Interactive Voice Response (IVR), to edit task flows for call routing to contact centers and call centres; software for cloud-based video teleconferencing and remote collaboration via video telephony and text chat; software in the field of collaborative groupware, to allow users to communicate in both real time and asynchronous modes, with one or multiple other users, via text messaging, instant messaging, email messaging and voicemail messaging, telephony, voice over IP, voice mail messaging, video telephony, teleconferencing and video conferencing; software in the field of enterprise unified communications and collaboration for archiving, sorting, selecting and reviewing previous communications sent via telephony, voice over IP, voice mail messaging, video telephony, teleconferencing and video conferencing, text messaging, instant messaging, email messaging; software in the field of enterprise unified communications, namely software to connect an enterprise's business applications software with its communications services (namely telephony, voice over IP, voice mail messaging, video telephony, teleconferencing and video conferencing, text messaging, instant messaging, and email messaging)

Classification kind code

10

Class [042]
Application service provider (ASP) services providing software in the field of enterprise unified communications and collaboration namely to integrate and synchronize business telephony and messaging (text messaging, instant messaging, email messaging and voicemail messaging) applications; application service provider (ASP) services providing software in the field of enterprise unified communications and collaboration, to allow users to communicate in both real time and asynchronous modes, with one or multiple other users, via text messaging, instant messaging, email messaging and voicemail messaging, telephony, voice over IP, voice mail messaging, video telephony, teleconferencing and video conferencing; application service provider (ASP) services providing software in the field of enterprise unified communications and collaboration for archiving, sorting, selecting and reviewing previous communications sent via telephony, voice over IP, voice mail messaging, video telephony, teleconferencing and video conferencing, text messaging, instant messaging, email messaging; application service provider (ASP) services providing software in the field of enterprise unified communications, namely software to connect an enterprise's business applications software with its communications services (namely telephony, voice over IP, voice mail messaging, video telephony, teleconferencing and video conferencing, text messaging, instant messaging, and email messaging)

Classification kind code

10

Mark Details

Serial Number

1797062

Mark Type

Trademark

Legal History

Action TakenStatus
Submitted for opposition 6
on 22nd Sept 2020		Abandoned - Section 36
Submitted for opposition 18
on 8th Jan 2020		Extension of Time Refused
Submitted for opposition 12
on 3rd Jul 2019		Extension of Time
Submitted for opposition 15
on 14th Dec 2018		Correspondence Created
Submitted for opposition 12
on 19th Feb 2018		Extension of Time
Submitted for opposition 22
on 16th Aug 2017		Search Recorded
Submitted for opposition 20
on 16th Aug 2017		Examiner's First Report
Submitted for opposition 1
on 24th Aug 2016		Created
Submitted for opposition 31
on 24th Aug 2016		Formalized
Submitted for opposition 30
on 23rd Aug 2016		Filed