Downloadable computer software for use in customer relationship management (CRM)

Outsource service provider in the field of customer relationship management, customer relationship management (CRM)

Advertising the goods and services of others; organization, administration of loyalty programs which provides consumer incentives such as discounts on goods and services purchased through retail outlets; promotional services, namely, promoting the sale of goods and services of others by awarding points redeemable for consumer merchandise and distributing coupons; business management and administration consultancy; business marketing advice and information; business advisory and consultancy services relating to database management and marketing; business management services relating to data analysis; business research and analysis of markets; Business administration of consumer loyalty programs; Administration of a consumer loyalty program to promote restaurant services and retail services of others; organization and management of customer loyalty programs and customer club programs for commercial, promotional and advertising purposes; Administration of a customer loyalty program which provides free and discount automobile parts if customers maintain their vehicles at an automobile dealership; promoting the sale of wares and services of others through a consumer loyalty program; advertising agencies, namely, promoting the goods and services of others; advertising and promotion of the sales of goods and services of others through purchase continuity programs consisting of the distribution of points and miles which can be redeemed for goods, services and money from a catalogue, participating merchants and service providers; advertising services rendered to third parties, namely, organization, operation and supervision of sales and promotional incentive schemes; advertising and marketing services, namely, promoting the goods and services of others through the dissemination of advertising matter for others, publication of publicity texts, organization of trade exhibitions for commercial purposes in the field of loyalty programs which provide consumer incentives, opinion polling, sales promotion through a consumer loyalty program, distribution of samples for publicity purposes, computerized business data file management, information and business advice in the field of loyalty programs which provide consumer incentives, promoting customer loyalty programs for others, organizing, implementing and supervising sales and promotional incentive schemes involving premiums; advertising and marketing services, namely, the organization, operation and supervision of sales and promotional incentive award schemes to promote the goods and services of others; sales promotion for others by means of privileged card; advisory and consultancy services relating to database management and database marketing services in the form of compiling customer specific databases; market research consultation; analysis of market research data; advertising and marketing services for others, namely, arranging, conducting and administration of customer loyalty reward and promotional incentive programs and trade show exhibitions for commercial and advertising purposes in the field of customer loyalty reward and sales and promotional incentive programs and sales promotions; business strategy consultancy and providing business information relating to retail sale matters and marketing through promotional incentive award schemes and customer loyalty programs; business management services relating to information, namely, providing marketing and operational information regarding the operation of customer incentive reward programs; business management; conducting business and market research surveys for others; business services, namely, providing information regarding customer loyalty reward and sales and promotional incentive programs and sales promotions and companies participating in loyalty reward and sales and promotional incentive programs; collecting and analyzing information relating to market analysis and research for business purposes; data compiling and analyzing relating to market research; business services for retailers, namely, the collection, reporting, and analysis of point of sale data for business purposes; conducting employee incentive reward programs for others to promote, recognize, and reward employee performance through the distribution of prepaid stored-value cards and points and miles which can be redeemed for goods and services from a catalogue, participating merchants and service providers; business consultation services in the field of the issuance, redemption and expiry of points and miles which can be redeemed for goods and services of participating merchants and service providers, and the calculation thereof and the calculation of estimates of points and miles issued that will never be redeemed; customer loyalty services for commercial, promotional and advertising purposes, namely, providing incentive reward programs for customers to promote the sale of products and services of others; providing incentive reward programs for customers through the issuance and processing of loyalty coupons for frequent use of participating businesses; market analysis services; market research services; market research consultation in the field of customer loyalty strategies, promotion strategies and pricing strategies; development of marketing strategies and concepts, namely, strategies to obtain and maintain customer loyalty to third party companies, namely, customer base identification strategies and customer knowledge and relationship management, retention strategies and added value services management, as in prizes and rewards and access to information; promoting the sale of credit card accounts of others through the administration of incentive reward programs; providing incentive reward programs for customers through issuance and processing of loyalty points for on-line purchase of company's goods and services; promoting, advertising and marketing customer loyalty programs of others; business services provided to the consumer retail industry, namely, the collection, reporting, and analysis of point of sale data for business purposes; providing incentive reward programs for customers, employees and business partners through the distribution of prepaid stored value cards for the purpose of promoting and rewarding loyalty; providing information in the field of on-line computer tracking of sales objectives and fulfillment services for performance incentives by means of a global computer network; provision of business management information; marketing by transmission of on-line publicity for third parties through electronic communications networks; promotional services, namely, design and distribution of catalogs and advertising materials of others; research in the fields of customer loyalty, loyalty reward programs, marketing, advertising and marketing data compiling and analyzing; providing information in the fields of customer loyalty reward programs, marketing, advertising, and customer relationship management for registered users in virtual communities and social networks via a chat room on a website

Providing others access to computer databases regarding customer loyalty reward and sales and promotional incentive programs and sales promotions and companies participating in loyalty reward and sales and promotional incentive programs; Providing an on-line chat room featuring an on-line community, for registered users to form virtual communities and engage in social networking in the fields of customer loyalty reward programs, marketing, advertising, and customer relationship management via a website