2 Trademark Results found for "BLENDED AI"

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Mark	Details	Status	Class/Description
	BLENDED AI Genesys Telecommunications Laboratories, Inc. 1890950 29 Mar 2018	ABANDONED SECTION 36 on 27 Jul 2021	Computer software for contact center management; computer software for... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for contact center management; computer software for augmenting agent interaction with customers, namely, cloud based software for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; computer hardware that integrates natural language processing, computational linguistics, information retrieval, analytics and machine learning and provides assistance to live agents interacting with customers in a multi-modal environment Class 035 Class 035 Advertising, Business & Retail Services Business management consultancy; data processing services; commercial consultancy and analysis relating to contact center management; all of the above relating to cognitive computing technologies that provide multi-modal natural language processing, predictive analytics and machine learning for contextual analysis in connection with customer agent interactions ... Class 042 Computer & Software Services & Scientific Services Consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing online non-downloadable cloud based software for contact center management, non-downloadable cloud based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of data utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction, computer hardware that integrates natural language processing, computational linguistics, information retrieval, predictive analytics and machine learning and provides assistance to live agents interacting with customers in a multi-modal environment
	BLENDED AI BY GENESYS Genesys Cloud Services, Inc. 1890960 29 Mar 2018	REGISTERED on 14 Jun 2022	Computer software for contact center management, namely, computer and ... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for contact center management, namely, computer and telecommunications programs for combining and integrating telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing systems over wired and wireless telecommunication networks for an organization's computer system; computer software for augmenting agent interaction with customers, namely, cloud based software for use in the collection and analysis of voice and speech utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction; computer hardware that integrates natural language processing, computational linguistics, information retrieval, analytics and machine learning and provides assistance to live agents interacting with customers in a multi-modal environment. Class 035 Class 035 Advertising, Business & Retail Services Business management consultancy; data processing services, namely, business management services relating to information and data compiling and analyzing; commercial consultancy and analysis relating to contact center management, namely advice and information concerning commercial business management for contact centers. ... Class 042 Computer & Software Services & Scientific Services Consultancy services in the field of design and development of computer hardware systems; consultancy services in the field of maintenance of computer software for computer systems; providing online nondownloadable cloud based software for contact center management, namely, computer and telecommunications programs for combining and integrating telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing systems over wired and wireless telecommunication networks for an organization's computer system, non-downloadable cloud based software for augmenting live agent interactions with customers, specifically for use in the collection and analysis of voice and speech utilizing natural language processing, computational linguistics, information retrieval, predictive analytics, and machine learning in connection with interactive voice response, automated call distribution and customer agent interaction and with computer systems that integrate natural language processing, computational linguistics, information retrieval, predictive analytics and machine learning and provides assistance to live agents interacting with customers in a multi-modal environment; consultancy services in the field of cognitive computing systems that provide multi-modal natural language processing, predictive analytics and machine learning for contextual analysis in connection with customer agent interactions.

ABANDONED SECTION 36

on 27 Jul 2021

BLENDED AI

Genesys Telecommunications Laboratories, Inc.

1890950 · 29 Mar 2018

009

035

...

Computer software for contact center management; computer software for...

REGISTERED

on 14 Jun 2022

BLENDED AI BY GENESYS

Genesys Cloud Services, Inc.

1890960 · 29 Mar 2018

009

035

...

Computer software for contact center management, namely, computer and ...

Owners

Genesys cloud services, inc. (1)

Genesys telecommunications laboratories, inc. (1)

Categories

Class 9 (2)

Class 35 (2)

Class 42 (2)

Correspondents

Colleen spring zimmerman (1)

Fogler, rubinoff llp (1)

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Qatar

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Czechia

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Eswatini

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Fiji

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