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Mark	Details	Status	Class/Description
	GENESYS MOMENTS CONNECTED Logo Genesys Telecommunications Laboratories, Inc. 1863242 17 Oct 2017	ABANDONED SECTION 36 on 27 Jul 2021	Computer software for contact center management; downloadable cloud co... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies; for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information; for controlling internal and external voice and data communication for an organization's computer system; and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field, software for workforce management and speech recognition and analytics, and instruction manuals sold or distributed therewith as a unit Class 035 Class 035 Advertising, Business & Retail Services Designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns, personnel management, employee motivation and incentive programs, advertising and business services, contact center workforce management services, operating on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics ... Class 038 Communications Services Telecommunications services, namely, voice over internet protocol (voip) services and hosted private branch exchange (pbx) services; telecommunications services, automated operator and messaging systems, automated provision and distribution of information and automated outbound calls using recordings and speech synthesis Class 042 Computer & Software Services & Scientific Services Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware

1863242

ABANDONED SECTION 36

on 27 Jul 2021

GENESYS MOMENTS CONNECTED Logo

Genesys Telecommunications Laboratories, Inc.

1863242 · 17 Oct 2017

009

035

...

Computer software for contact center management; downloadable cloud co...

Owners

Genesys telecommunications laboratories, inc. (1)

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Class 9 (1)

Class 35 (1)

Class 38 (1)

Class 42 (1)

Correspondents

Fogler, rubinoff llp (1)

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