Chemicals for use in agriculture, horticulture and forestry; chemicals used in fish-breeding; fertilizers; fertilizing preparations; boric acid; copper carbonate; copper phosphate; copper sulphate; industrial minerals, namely, sodium nitrate and potassium nitrate; industrial salts and ceramics for use in industry, namely, potassium chloride; iodine for chemical and industrial purposes; lithium; magnesium chloride; manures; alkaline and earth metals; ammonium nitrate fertilizers; potassium; saltpeter.

Scientific, technological, industrial analysis, namely, chemical analysis of chemicals used in industry, science, fish-breeding, agriculture, horticulture and forestry, fertilizers, fertilizing preparations, iodine, lithium and minerals; Scientific research and information services, namely, chemical analysis information in the field of chemicals used in industry, science, fish-breeding, agriculture, horticulture and forestry, fertilizers, fertilizing preparations, iodine, lithium and minerals; chemical analysis evaluation, estimation and related report preparation by engineers and other specialists relating to chemicals, fertilizers and fertilizing preparations, chemical engineering, chemical analysis, and chemistry consultation services relating to the application of chemicals, fertilizers and fertilizing preparations; services relating to the application of chemicals, fertilizers and fertilizing preparations in fish-breeding, agriculture, horticulture and forestry, namely, chemistry consultation with respect to fertilizer and fertilizer treatments, spreading of fertilizers and agricultural chemicals.

Leasing of online software technology to service providers to facilitate their own internal mystery shopping and quality audits.

Providing field merchandising services to others, consisting of the setup and ongoig maintenance of (a) product displays, (b) the stock associated with the product displays, and (c) point-of-purchase marketing materials; providing field marketing services to others, consisting of conducting in-the-field events for the marketing and promotion of goods and services.

Business support services namely marketing and promotional services.

Seminars and workshops directed to the management and operation of call and contact centers; performing evaluations, using primarily automatically captured data, of the performance and effectiveness of call and contact centers and providing analysis, reports and recommendations based on the results thereof; operating an awards program recognizing excellence in selected areas of call and contact center service and performance; call and contact center quality benchmarking studies using primarily automatically captured data for the measurement of service quality performance and providing analyses, reports and recommendations based on the results thereof, including comparisons to other call and contact centers that have undergone similar benchmarking studies; call monitoring calibration studies to link call monitoring ratings to customer satisfaction survey ratings and providing reports on the study results with outcomes, data analysis and recommendations; conducting surveys amongst the customers and employees of call and contact centers to assess customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; certification of call and contact centers that achieve predetermined performance and customer satisfaction benchmarks; performing studies and surveys to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; call and contact center customer and employee tracking studies for measuring customer and employee satisfaction levels over predetermined amounts of time and providing reports based on the results thereof; benchmarking studies using primarily automatically captured data to evaluate customer satisfaction levels with call and contact center websites and providing reports on the results thereof; and benchmarking studies using primarily automatically captured data to evaluate customer satisfaction levels with call and contact center interactive voice response channels and providing reports on the results thereof.

Chemicals for use in agriculture, horticulture and forestry; chemicals used in fish-breeding; fertilizers; fertilizing preparations; boric acid; copper carbonate; copper phosphate; copper sulphate; industrial minerals, namely, sodium nitrate and potassium nitrate; industrial salts and ceramics for use in industry, namely, potassium chloride; iodine for chemical and industrial purposes; lithium; magnesium chloride; manures; alkaline and earth metals; ammonium nitrate fertilizers; potassium; saltpeter.

Scientific, technological, industrial analysis, namely, chemical analysis of chemicals used in industry, science, fish-breeding, agriculture, horticulture and forestry, fertilizers, fertilizing preparations, iodine, lithium and minerals; Scientific research and information services, namely, chemical analysis information in the field of chemicals used in industry, science, fish-breeding, agriculture, horticulture and forestry, fertilizers, fertilizing preparations, iodine, lithium and minerals; chemical analysis evaluation, estimation and related report preparation by engineers and other specialists relating to chemicals, fertilizers and fertilizing preparations, chemical engineering, chemical analysis, and chemistry consultation services relating to the application of chemicals, fertilizers and fertilizing preparations; services relating to the application of chemicals, fertilizers and fertilizing preparations in fish-breeding, agriculture, horticulture and forestry, namely, chemistry consultation with respect to fertilizer and fertilizer treatments, spreading of fertilizers and agricultural chemicals.

Chemicals used in industry and science, namely, in fish-breeding, agriculture, horticulture and forestry; fertilizers and fertilizers preparations.

Seminars and workshops directed to the management and operation of call and contact centers; performing evaluations, using primarily automatically captured data, of the performance and effectiveness of call and contact centers and providing analyses, reports and recommendations based on the results thereof; operating an awards program recognizing excellence in selected areas of call and contact center service and performance; call and contact center quality benchmarking studies using primarily automatically captured data for the measurement of service quality performance and providing analyses, reports and recommendations based on the results thereof, including comparisons to other call and contact centers that have undergone similar benchmarking studies; call monitoring calibration studies to link call monitoring ratings to customer satisfaction survey ratings and providing reports on the study results with outcomes, data analysis and recommendations; conducting surveys amongst the customers and employees of call and contact centers to assess customer and employee satisfaction levels and providing reports on the results thereof including outcomes, data analysis and recommendations; certification of call and contact centers that achieve predetermined performance and customer satisfaction benchmarks; performing studies and surveys to determine the rate at which call and contact centers resolve customer inquiries on the first call and providing reports on the results thereof including outcomes, data analysis and recommendations; call and contact center customer and employee tracking studies for measuring customer and employee satisfaction levels over predetermined amounts of time and providing reports based on the results thereof; benchmarking studies using primarily automatically captured data to evaluate customer satisfaction levels with call and contact center websites and providing reports on the results thereof; and benchmarking studies using primarily automatically captured data to evaluate customer satisfaction levels with call and contact center interactive voice response channels and providing reports on the results thereof.

Tires for vehicles;