1 Trademark Results found for "AVAYA OCEANA*"

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Mark	Details	Status	Class/Description
	AVAYA OCEANA AVAYA LLC 1814902 19 Dec 2016	REGISTERED on 4 Jun 2021	Computer software in the field of customer engagement solutions for th... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software in the field of customer engagement solutions for the operation and management of client contact centers in the field of telecommunications, namely, for client contact call center and customer interaction management; Computer software in the field of customer engagement solutions, namely cloud computing software for client contact centers for database management, general storage of data, managing customer communications via telephone voice mail message, web chat, web video, email, SMS. Class 042 Class 042 Computer & Software Services & Scientific Services Providing online, non-downloadable software platform for contact center and customer interaction management, namely a software platform in the field of customer engagement solutions that manages customer communications received via telephone, email, social media analytics (SMA) subscription based cloud service software that connects to cloud based public social networks, web chat, routing, distributing, queuing, auditing, reporting, tracking, recording and electronically storing those communications, and that electronically stores and manages data about those customer interactions; Providing cloud-based, online non-downloadable software for management of client contact center software platforms in the field of customer engagement; Providing online non-downloadable software that allows users to utilize VOIP telephone services, instant messaging, online chat, real-time text messaging, and video conferencing; Providing on-line, non-downloadable software in the field of internet telecommunications, namely, email, instant messaging, chat room, and social networking, namely integration of communications within virtual communities and networks via social media interactive Web 2.0 Internet-based applications. VoIP, teleconferencing, video conferencing; Providing on-line, non-downloadable software for enabling subscribers to communicate via the internet through email, instant messaging, chat room, social media, VoIP, teleconferencing, video conferencing; Providing on-line non-downloadable software for participation in Internet chat rooms, web chat; Providing online non-downloadable software in the field of providing customer service and support, namely for providing customers with online chat real-time text transmission with a customer service support team and measuring customer engagement; Providing on-line non-downloadable software that allows customers to converse with a customer service representative in real time via live chats

REGISTERED

on 4 Jun 2021

AVAYA OCEANA

AVAYA LLC

1814902 · 19 Dec 2016

009

042

Class 042

Computer & Software Services & Scientific Services

Providing online, non-downloadable software platform for contact center and customer interaction management, namely a software platform in the field of customer engagement solutions that manages customer communications received via telephone, email, social media analytics (SMA) subscription based cloud service software that connects to cloud based public social networks, web chat, routing, distributing, queuing, auditing, reporting, tracking, recording and electronically storing those communications, and that electronically stores and manages data about those customer interactions; Providing cloud-based, online non-downloadable software for management of client contact center software platforms in the field of customer engagement; Providing online non-downloadable software that allows users to utilize VOIP telephone services, instant messaging, online chat, real-time text messaging, and video conferencing; Providing on-line, non-downloadable software in the field of internet telecommunications, namely, email, instant messaging, chat room, and social networking, namely integration of communications within virtual communities and networks via social media interactive Web 2.0 Internet-based applications. VoIP, teleconferencing, video conferencing; Providing on-line, non-downloadable software for enabling subscribers to communicate via the internet through email, instant messaging, chat room, social media, VoIP, teleconferencing, video conferencing; Providing on-line non-downloadable software for participation in Internet chat rooms, web chat; Providing online non-downloadable software in the field of providing customer service and support, namely for providing customers with online chat real-time text transmission with a customer service support team and measuring customer engagement; Providing on-line non-downloadable software that allows customers to converse with a customer service representative in real time via live chats

Computer software in the field of customer engagement solutions for th...

Owners

Avaya llc (1)

Categories

Class 9 (1)

Class 42 (1)

Correspondents

Mcmillan llp (1)

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