Dental adhesives; dental cements; bonding and primer materials for dental purposes.

Directories

Provision of commercial and business contact information

Downloadable computer software for use in providing customer interaction management, customer service, and customer engagement; Downloadable computer software for use in providing call center, contact center communications, operations, and management; Downloadable computer software for use in providing call center, contact center and telecommunications functionality, namely predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems; Downloadable computer software for collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; Downloadable computer software for use in database management and management of customer communications, namely, email, phone calls, video calls, call recordings, online meetings, calendar, and messaging; Downloadable computer software for use in management of customer data, aggregating of customer data, and tracking and recording of telephone calls, chats, and emails; Downloadable computer software for planning, scheduling and management of customer meetings, task management, and project management; Downloadable computer software for management of secured access to customer relationship management software systems; Downloadable computer software for omni-channel customer service across email, calls, chat, and social networks; Downloadable computer software for management, tracking of customer service performance; Downloadable computer software for creation of customer service reports and tracking and displaying quantitative and visual information; Downloadable computer software for integration with customer data platforms and databases

Automated telephone voice message services; call recording services; electronic messaging services; electronic transmission of e-mail; international telephone services; providing telephone conferencing services; telecommunication services in the nature of providing telephone features, namely, call waiting, call identification, call forwarding, and message waiting; telecommunication services, namely, providing advanced calling features; telecommunications routing and junction services; telephone communication services; telephony communication services; text messaging services; video teleconferencing; voicemail services; providing access to an on-line portal, namely, providing customer access to their workflows and ability to design such workflows, communication account usage data, account usage pattern, for purposes of account business management and reporting.

Computer programs for providing a contact tracing solution, workflow analytics, social distancing compliance, access control, anonymity, history log, interactions with people and equipment, isolation protocols, reducing the spread of infectious diseases and reporting.

Downloadable applications for handheld computers for remotely controlling devices controllable by a switch namely elevators and doors; electronic device for permitting remote control of devices controllable by a switch namely elevators and doors; firmware for remote control of devices controllable by a switch namely elevators and doors; electronic apparatus for use in controlling devices controllable by a switch (namely elevators and doors) and downloadable software used for the remote control and management of said devices controllable by a switch; computer application software for mobile phones and other mobile devices for remotely controlling and managing the destination of elevators; downloadable computer application software for remotely controlling and managing the destination of elevators; electronic elevator control apparatus for the control and management of elevators and parts and fittings therefor

Installation services pertaining to control panels of devices controllable by a switch namely elevators, lifts, and doors

Recorded and downloadable computer software for contact center management and operation, namely, software that enables users to view and customize real-time and historical operational data of customer calls and customer interactions for the purpose of increasing productivity, reducing wait time, and identifying trends; recorded and downloadable computer software for call center management and operation, namely, software that enables users to view and customize real-time and historical operational data of customer calls and customer interactions for the purpose of increasing productivity, reducing wait time, and identifying trends; recorded and downloadable computer software for providing customer service and customer support, namely, software that enables users to create contact flows for customer interactions, incorporate intelligent conversational bots into contact flows, record and transcribe customer interactions, route customer inquiries according to agent skill set, and schedule and make automated outbound calls; recorded and downloadable computer software for managing and tracking customer service agent performance and workflow; recorded and downloadable computer software for providing analytics to call centers and contact centers using artificial intelligence and machine learning; recorded and downloadable computer software for providing post-call analytics to call centers and contact centers; recorded and downloadable computer software for providing theme and trend detection and grouping of communications with customer service and customer support agents using machine learning; recorded and downloadable computer software for providing real time analytics of live calls to call centers and contact centers for tracking, prioritizing, resolving, assisting and escalating calls and customer issues; recorded and downloadable computer software for providing real-time analytics of live calls to agents of call centers and contact centers for real-time awareness of issues and suggestions to resolve those issues; recorded and downloadable computer software for transcribing and indexing calls to call centers and contact centers; recorded and downloadable computer software for compiling, indexing and creating a searchable database of calls and contacts to call centers and contact centers; recorded and downloadable computer software for identifying and categorizing calls to call centers and contact centers based on call sentiment, characteristics and keyword phrases; recorded and downloadable computer software for providing post-call training, coaching and feedback to agents in call centers and contact centers to improve agent performance

Message and conference call transcription services

Provision of community services including community information, house, employment and volunteer services.

Computer games and video games software, namely software for slot machine games, betting and wagering games, video slot games and casino games provided online and via computer networks and playable on any type of computing device namely arcade games, person-al computers, handheld devices and mobile phones; software for slot machine games, betting and wagering games, video slot games and casino games provided online and via computer net-works and playable on any type of computing device namely arcade games, personal computers and handheld devices.

Videogaming apparatus, namely slot machines for gambling, gaming machines, poker machines and other video based casino gaming machines; arcade games; gaming machines, namely, devices that accept a wager; reconfigurable casino and lottery gaming equipment, namely gaming machines including computer games and software therefor sold as a unit.

Payment system accessories, namely, electronic encryption units featuring authentication software which accept payment without the need for loading encrypted software keys into a hardware device.

Business services, namely, sale and leasing of electronic encryption units featuring authentication software which accept payment without the need for loading encrypted software keys into a hardware device; Wholesaling of payment system accessories, namely, electronic encryption units featuring authentication software which accept payment without the need for loading encrypted software keys into a hardware device; Data processing services in the field of point of sale payment processing.

Computer software for contact information management for use in connection with computers and handheld mobile digital electronic devices, mobile phones, digital audio and video players, handheld computers, and tablet computers