Customer experience management services provided to businesses, namely, data driven customer analytics and Artificial Intelligence for the engagement, management, and maintenance of customers and customer life cycle data; advertising services on the Internet for others for promoting personnel placement, recruitment, and staffing opportunities; business consulting services, namely, consulting in the field of business development, business management, business operations; business performance monitoring, namely, monitoring business operations and financial performance; search engine optimization marketing services, namely, configuring websites to appear more frequently and at a higher level of relevance in response to the most likely Internet search terms for the page owner's business activities and fields of interest; advertising and business marketing services, namely, providing recruitment and personnel placement services to businesses; e-commerce development services, namely, developing e-commerce businesses and e-commerce based websites; website content management services in the field of business development and management, personnel placement, recruitment, and staffing; arranging and conducting business and commercial conferences, namely, business development and management, computer technology, and business innovation conferences; management of business change consulting, namely, recruiting change management consultants who help others in managing and supporting change in their organizations; business investigations, namely, investigating business operations and business financial performance; business services in the field of advertising, namely, assisting businesses with advertising their recruitment opportunities via the Internet; electronic advertising, namely, online advertising using the Internet and other forms of digital media to help businesses promote personnel placement and recruitment; lead generation services namely, providing businesses with leads on suitable candidates for personnel recruitment and placement; providing business development, management, and recruitment consulting services to businesses in the automotive, communications and telecommunications, media and technology, finance, healthcare, government, retail, travel and hospitality, and social media industries, namely, omni-channel communications, data driven analytics, customer driven analytics, Artificial Intelligence to improve customer experience management capabilities of businesses in those fields.

Telecommunications services, namely, providing telephone and electronic mail services, providing multiple-user access to a global computer information network for managing and accessing customer care and customer relationship management data centers that function as diverse, central demarcation points for both voice and data traffic and support for clients globally including dynamic global routing to a customer service representative queued from centrally based equipment and using centralized, hosted applications.

Software for providing customers with a multichannel user interface that provides a self-service product answer engine, personalized product support, namely, providing information about the goods and services of others to their customers, product information, information knowledge bases, social media management and product and service recommendations to enable the customer experience; computer software for the product and warranty registration for the products of others; software that enables remote workforces to provide customer service; software that enables workforces to provide customer service via software for use on mobile devices; software that enables workforces to provide customer service via software for use on desktop-based computing devices

Software as a service (SaaS) services featuring cloud-based software for allowing customers to build multichannel user interfaces that support a self-service product answer engine, personalized product and service support, namely, providing information about the goods and services of others to their customers, product and service information, information knowledge bases, social media management and product and service recommendations to enable the customer experience; providing temporary use of on-line nondownloadable software and applications for providing customer relationship management services; providing temporary use of on-line non-downloadable software and applications for providing outsource service provider services in the field of customer relationship management, and customer care services for others, namely, managing databases and receiving and responding to sales, service, technical support and general information inquiries of customers through a variety of media, mobile technologies and enabling customers to integrate interaction and transaction handling technologies and services to execute a complete customer service and back-office strategy including prioritizing interactions across multimedia, multisite, and multiskill customer care environments, and providing customers with multicultural marketing solutions and speech driven navigation tools; software as a service (SaaS) and platform as a service (PaaS) services featuring software for customer care and customer relationship management; providing temporary use of on-line nondownloadable software and applications for providing business information management, namely, collection of data regarding consumer behavior patterns; software as a service (SaaS) and platform as a service (PaaS) services featuring software for business analytics, namely evaluation of consumer behavior patterns; providing temporary use of on-line non-downloadable software and applications for providing business monitoring and consulting services, namely, tracking web sites and applications of others to provide strategy, insight, marketing, sales, operation, product design, particularly specializing in the use of analytical and statistical models for the understanding and predicting of consumers, businesses, and market trends and actions; software as a service (SaaS) and platform as a service (PaaS) services featuring software for providing business assistance services, namely, assisting health care facilities and other companies with customer follow-up to improve customer outcomes and satisfaction through the use of telecommunication devices and computer networks with automated interaction and data feedback, monitoring and compilation capacity business monitoring services, namely, tracking web sites of others to provide details about user click traffic or visits to the web site; providing temporary use of on-line non-downloadable software and applications for providing business monitoring and consulting services, namely, tracking web traffic and applications of others to match consumers with subject matter experts; providing temporary use of on-line non-downloadable software and applications for providing business consulting services in the field of customer relationship management; software as a service (SaaS) and platform as a service (PaaS) services featuring software for communications services, namely, matching consumers with subject matter experts and expert resources, routing consumers to support services and personnel on web and mobile platforms; computer services, namely, hosting and maintaining a cloud-based platform for the product and warranty registration for the products of others; consulting services in the field of design, selection, implementation and use of computer software systems