Research and development in the field of artificial intelligence technology in the area of customer relationship management services; research and development in the field of machine learning, automated telephone voice message in the area of customer relationship management services; design of an intelligent virtual assistant software for use in client contact centers for database management; leveraging artificial intelligence, machine learning, and robotics process automation in the areas of customer service management; research, development and design services in the area of customer service technologies, relating to artificial intelligence, machine learning, robotic process automation and internet bots; research and design services in the field of third party business customer contact and customer support analytics; design and development of computer software for data analytics and advanced product research in the field of artificial intelligence and machine learning; design, development, and manufacturing of robots for telephone communication; development and implementation of an intelligent virtual assistant software for use in client contact centers for database management; development and implementation of computer software to be used for call diversion, for automated telephone call screening, and for voice recognition in the field of artificial intelligence and machine learning; development of software applications for using managing automated tasks over the Internet; platform as a service (PAAS) featuring computer software platforms for contact center management.

GPS tracking devices which monitor and transmit vehicle locations in real time as well as programmable to monitor and transmit vehicle locations at future set dates and times, and monitor and record vehicle speed, excluding two-way radio communications

Incubator and accelerator services, namely, providing innovation and collaboration partnerships with entrepreneurs, innovators, disruptors and academia in the field of emerging technology, Artificial Intelligence (AI), Automation, and human science to create and build solutions in customer experience.

Customer experience development services, namely, providing start-up and hyper-growth companies with advisory services and consultancy with regard to customer experience management, organization and planning; providing turnkey solutions for start-up and hyper-growth companies in the areas of digital customer care, data insights, analytic reporting, road mapping, QA/QC testing, process automation, AI integration, and technical experience.

Incubator and accelerator services, namely, providing innovation and collaboration partnerships with entrepreneurs, innovators, disruptors and academia in the field of emerging technology, Artificial Intelligence (AI), Automation, and human science to create and build solutions in customer experience.

Downloadable application software used for assisting agents in the fields of predictive systems, cognitive process automation, visual computing applications, knowledge virtualization, robotics and with digital virtual agents used in contact centers; workforce management application software for use in the centralization of time, schedule, and compensation management, and employee engagement; downloadable software application for use in the centralization of workflow management, compensation management, time and scheduling management with employees for contact centers; computer software for use in contact centers for database management; downloadable cloud computer software for use in contact centers for database management; computer software for assisting developers in creating program code for use in mobile internet applications and client interfaces.

Outsourcing service provider in the field of customer relationship management in the areas of inbound voice, email, chat, social media messages; global outsourcing support services for others in the fields of customer relationship management, business process reengineering services and back office support, namely, business administration consulting, documentation reproduction, documentation copying tasks, documentation indexing for others, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects, all in the area of contact center services.

Downloadable application software used for assisting agents in the fields of predictive systems, cognitive process automation, visual computing applications, knowledge virtualization, robotics and with digital virtual agents used in contact centers; workforce management application software for use in the centralization of time, schedule, and compensation management, and employee engagement; downloadable software application for use in the centralization of workflow management, compensation management, time and scheduling management with employees for contact centers; computer software for use in contact centers for database management; downloadable cloud computer software for use in contact centers for database management; computer software for assisting developers in creating program code for use in mobile internet applications and client interfaces.

Outsourcing service provider in the field of customer relationship management in the areas of inbound voice, email, chat, social media messages; global outsourcing support services for others in the fields of customer relationship management, business process reengineering services and back office support, namely, business administration consulting, documentation reproduction, documentation copying tasks, documentation indexing for others, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects, all in the area of contact center services.

Mortgage services; mortgage brokerage services; Financial planning and investment management services; Consulting services in the fields of financial planning, mortgages, and repairing credit ratings.

Mobile robotic systems comprised of computer hardware, computer operating software, monitors, cameras, motors, sensors, power sources and mobile platforms remotely operated and guided through an environment by an individual operator to remotely receive and transmit audio and video communications for real-time verbal and visual communication between individuals via a broadband internet connection for use in wireless internet video communications; Remotely controlled systems for use in wireless telecommunications comprised of computer hardware, computer software, monitors, and cameras that may be controlled by a remote operator to transmit two-way audio and video communications and other electronic data; Remotely controlled robotic systems for use in wireless telecommunications comprised of computer hardware, computer software, monitors, cameras, motors, sensors, and mobile platforms that can be guided and moved through an environment by a remote operator to transmit two-way audio and video communications and other electronic data

Telemedicine, telehealth and telecare systems, namely, mobile patient monitoring and communication devices in the nature of monitors, microphones, speakers, sensors and cameras featuring hardware and software for monitoring, measuring, transmitting and reporting medical data, environmental data, or location data to a remote medical center or provider for online monitoring and advice and for communication between patients and providers

Computer sales and consulting services for computer software and hardware; business consultancy services in the field of communications and IT consultancy and management and IT security; computer sales and services namely consulting, diagnostic, installation, support and maintenance services for computer software and hardware; business consultancy services in the field of communications and IT consultancy and management and IT security; IT managed services namely, business management and advice for others in the fields of IT services and solutions; providing management services for computer networks, servers and work stations; business management and advice for others in the fields of IT services and solutions; providing management services for computer networks, servers and work stations; none of the foregoing relating to religion or spirituality

Voice over Internet Protocol (VOiP) services; telecommunications services, namely providing telephone communication services for mobile phones and fixed-lines and Internet telephony services; providing hosted software services and Unified Communications (UC) services, namely integrated telecommunication software and services for providing video conferencing; VOiP services, and integrating data from voicemail, email, SMS, facsimile, instant messaging (IM) and voice recognition; internet services, namely domain, website and email account hosting; web messaging and wireless paging services; electronic mail services; none of the foregoing relating to religion or spirituality