Software as a service (SaaS) services featuring software using artificial intelligence (AI) for machine learning (ML) and deep learning (DL) for customer relationship management (CRM), customer service and support, customer engagement, customer data platform, workforce management, contact center and helpdesk functionality, marketing automation, sales automation, sales performance management, field services management, mapping and route planning, customizable marketing and advertising, managing online content, deploying customized interactive content, optimization of online websites for third parties for marketing purposes, predictive analytics, big data and business data analysis and visualization, complex event processing, data mining, providing automated solutions to enable the integration of disparate data and translation and structuring of that data into actionable insights, creating searchable databases, security and authentication, social media management and publication, data storage, collaboration, e-commerce, software and application development, communications, communication routing, cloud communication services, data science, statistical learning, contextual prediction, predictive modeling, business intelligence, intelligent recommendations and decision advantage, facilitating communication and actions between humans and artificial intelligence (AI) chatbots and agents, a no-code builder for conversational artificial intelligence (AI), monitoring generative user experiences, generating and executing autonomous tasks, data mapping, automated personal information and personally identifiable information (PII) redaction, voice and speech recognition, providing insights and smart recommendations about and for customers, conversational analytics, creating actionable recommendations about operational tasks such as identifying trends in customer interactions and recommending changes to customer support process, software bots, software assistants, virtual agents, chatbots, task automation, creating postings, file sharing, calendaring, telephone call processing, web-based telephony, internet telephony (VoIP) services, voicemail, facsimile services, providing call center quality management, compliance enforcement by providing generated feedback and conversational insights to agents and supervisors, phone number quality scoring, fraud detection, fraud identification, fraud prevention, fraud response, intelligent channel orchestration, live traffic monitoring, traffic optimization, live traffic routing, multi-tenancy, market throughput, traffic shaping, traffic insights, intelligent capacity matching, anomaly detection, data compliance, auditing, data tracking, generating marketing campaigns, and customer journeys, predicting customer communication channel preferences, communication date and time optimization, testing and experimentation, updating website content, interpreting sentiment, summarizing conversations, generating responses, building differentiated large language model (LLM) applications using context from customer data, and application service provider (ASP) services featuring application programming interface (API) software for artificial intelligence (AI), machine learning (ML), deep learning (DL), statistical learning, and data mining to enable contextual prediction, personalization, predictive analytics, predictive modeling, visualization, business intelligence, and intelligent recommendations and decision advantage; research and development services in the fields of multi-modal content understanding and generation, natural language processing (NLP), artificial intelligence (AI), and machine learning (ML); computer services, namely, software as a service (SaaS), platform as a service (PaaS), data mining, data warehousing, computer software design, and computer software consultation, featuring software for artificial intelligence (AI), machine learning (ML), and deep learning (DL); software as a service (SaaS) featuring software for a framework of intelligent data science-based services using artificial intelligence (AI) and machine learning (ML) for improving digital experiences in the fields of design, document management and delivery, and marketing and advertising; providing application programming interface (API) software for integration of artificial intelligence (AI) and machine learning (ML) into websites and online software; cloud computing services featuring software for artificial intelligence (AI), machine learning (ML), and deep learning (DL); platform as a service (PaaS) services featuring software for artificial intelligence (AI), machine learning (ML), and deep learning (DL); scientific and technical research, namely, scientific and product research in the fields of artificial intelligence (AI), machine learning (ML), and deep learning (DL); providing temporary use of online non-downloadable telecommunications software for computerized telephony services; application service provider featuring application programming interface (API) software and on-line, non-downloadable software development tools for use in enabling cloud communication services; platform as a service (PAAS) featuring application programming interface (API) software and on-line, non-downloadable software development tools for cloud communication services; software as a service (SAAS) services featuring software for electronic mail and digital messaging; software as a service (SAAS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; platform as a service (PAAS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; providing temporary use of non-downloadable software for use in customer relationship management (CRM); providing temporary use of on-line non-downloadable software development tools; computer software development in the field of mobile applications; software as a service (SAAS) services featuring software for providing data analytics, business analytics, business intelligence and for collecting and analyzing data in the fields of business, marketing, advertising, brand development, sales, customer service, customer engagement, cloud computing, customer information, customer relationship management, and security and authentication; application service provider featuring application programming interface (API) software for communications, customer engagement, data analytics, business intelligence, and customer relationship management; providing online, non-downloadable software for managing, collecting, integrating, and sharing a wide variety of data and information from various sources; application service provider (ASP), namely, providing software tools for computer software development; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the fields of business, marketing, advertising, brand development, sales, customer service, customer engagement, cloud computing, customer information, customer relationship management, and security and authentication; providing temporary use of on-line non-downloadable software development tools for the creation of client interfaces; providing temporary use of on-line non-downloadable cloud computing software for providing business intelligence, business data analytics, and for collecting and analyzing business data; software as a service (SAAS) services featuring software for collecting, managing and reporting on data from connected computer systems, digital mobile devices, and Internet of Things (IoT) devices; software as a service (SaaS) services featuring software for controlling and monitoring of cloud computing networks and Internet of Things (IoT) devices; infrastructure as a service (IaaS) services featuring software for controlling and monitoring Internet of Things (IoT) devices and networks.

Conversion of computer programs and data, other than physical conversion; creating programmes for data processing; rental of computers and computer software; cloud computing; software as a service [saas]; updating of computer software; data mining; development of software for targeted data search [especially data mining]; industrial analysis of data for the planning and operation of commercial and industrial plants; information technology [it] consultancy and computer and information technology consultancy; information technology consulting; consultancy and information services relating to information technology architecture and infrastructure; consultancy services relating to human- machine interfaces and machine- to- machine interfaces for computer software; consulting in the field of cloud computing networks and applications; providing online non-downloadable operating software for accessing and using a cloud computing network; providing a full line of online non-downloadable business and application software; providing information in the fields of computers, computer software, computer networks and development and operation of computer systems, software and networks; providing online non-downloadable software for the operation and maintenance of computer networks and servers; providing online non-downloadable software for software development and website development; development and testing of computing methods, algorithms and software; technical data analysis services; design and development of electronic data security systems; computer security services in the nature of administering digital certificates; data migration services; data security services; software engineering; data encryption services; software design and development; design and development of networks and network software and applications; design of homepages and websites; application service provider services; information technology [IT] consultancy; development of computer programs recorded on data media (software) designed for use in construction and automated manufacturing (cad/cam); development of computer based networks; development of data processing apparatus; design and development of computer hardware for the manufacturing industry; design and development of computer software for controlling and operating numerically controlled machine tools; design of configurations for computer groups, hosting, server hosting, web hosting; provision of information relating to information technology; research in the field of data processing technology; designing and implementing network web pages for others; hosting of online marketplaces for sellers of goods and/or services; implementation, installation, maintenance and updating of computer software; engineering services relating to information technology and research in the field of information technology; engineering services relating to the design of machine tools and the design of data processing programs and software for use on or in connection with numerically controlled machine tools; engineering services for the analysis of machinery; it project management; custom creation of computer software; custom design and custom development of computer hardware and computer software; providing on-line non-downloadable software for database management; programming of operating software for accessing and using a cloud computing network; process monitoring for quality assurance; software engineering services for data processing programs; leasing computer facilities; platform as a service [paas]; design and development of computer systems for documenting information about an object, a tool and/or a machine; design and development of software for managing access rights to information, design and development of data security systems; design and development of software for creating data security keys; design and development of software to record and regulate the use of consumables; design and development of software for digital tool and material management including the life cycle of the tool; electronic storage of files, documents and databases; cloud-based electronic storage of data; providing of computer facilities for the electronic storage and organization of digital data; all of the aforementioned services intended for use in relation to machines and processes for tool management, manufacturing and woodworking and in relation to the manufacture of houses, house interiors, kitchens and/or furniture, in particular those made of wood.

Software as a service (SAAS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; Platform as a service (PAAS) services featuring software for business analytics, business intelligence, customer relationship management, and customer engagement; providing temporary use of non-downloadable software for use in customer relationship management (CRM); providing temporary use of on-line non-downloadable software development tools; computer software development in the field of mobile applications; software as a service (SAAS) services featuring software for providing data analytics, business analytics, business intelligence and for collecting and analyzing data in the fields of business, marketing, advertising, brand development, sales, customer service, customer engagement, cloud computing, customer information, customer relationship management, and security and authentication; Application service provider featuring application programming interface (API) software for communications, customer engagement, data analytics, business intelligence, and customer relationship management; providing online, non-downloadable software for managing, collecting, integrating, and sharing a wide variety of data and information from various sources; application service provider (ASP) namely, providing software tools for computer software development; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the fields of business, marketing, advertising, brand development, sales, customer service, customer engagement, cloud computing, customer information, customer relationship management, and security and authentication; providing temporary use of on-line non- downloadable software development tools for the creation of client interfaces; providing temporary use of on-line non-downloadable cloud computing software for providing business intelligence, business data analytics, and for collecting and analyzing business data; software as a service (SAAS) services featuring software for collecting, managing and reporting on data from connected computer systems, digital mobile devices, and Internet of Things (IoT) devices; software as a service (SaaS) services for the control and monitoring of cloud computing networks and Internet of Things (IoT) devices; infrastructure as a service (IaaS) services for use with Internet of Things (IoT) devices and networks